For better for worse ?

[Insuber]

Originally Posted by Wolf_Rider

1C aren't business people to be "dealt" with in such manner (well yes, business is involved and I'm not saying as such that they aren't "business people"), they are creative people. Its a whole different approach....
poets, writers, movie makers, artists/ illustrators, actors, set designers, etc, etc, etc - not bean counting number crunchers, but as real people, is the way to go in receiving good response.

For anyone out there... you go and put up your pride and joy and offer that for critiscism (of the such seen here) and how would you feel?

(I can tell you right now how you would feel )

My customers praise and criticize, according to the quality of my services (which involve a certain degree of creativity ...). I feel like a supplier all the time, in both cases.

[mxmadman]

@wolf-rider: it doesn't matter if they're artists or not, the fact is that they are running a business and should conduct themselves accordingly.

Plus, if you're a professional artist and you can't handle extremely negative criticism from just about anyone, you will not be a professional for very long.

[Wolf_Rider]

Originally Posted by Insuber

My customers praise and criticize, according to the quality of my services (which involve a certain degree of creativity ...). I feel like a supplier all the time, in both cases.

good... now abuse your telco and watch what happens

[Insuber]

Originally Posted by Wolf_Rider

good... now abuse your telco and watch what happens

Abuse ... what and when????????? Call centers are harassed by angry customers, but telcos never quit the communication channels ... my mobile phone company is not an example of customer service, but they communicate with me via a forum, a 24/7 chat, a 24/7 hot line, mail updates on technical interventions, phone calls and now even via Twitter. And all this for 16.99 €/month ... everything unlimited, which means a 2-3 €/month of margin. So you choose the wrong example, mate.

[Wolf_Rider]

Originally Posted by Insuber

So you choose the wrong example, mate.

not the wrong example at all, sport