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IL-2 Sturmovik The famous combat flight simulator.

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  #1  
Old 02-04-2011, 04:27 PM
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mazex mazex is offline
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Originally Posted by pupo162 View Post


here you go, this is the issue I have on my throttle. throw all the video i only move the thortles, look how all the other axis just dance around. there is even a bit where i only move 1 throtle and the other has a spike too.


cheers
I had exactly this error on my G940, the right throttle messed up R1 and R2 (mine was bought 1.5 years ago on the release day so version 1.000 I guess?). Just today I got my substitution unit from Logitech support and it does not have the problem at all. Their support where awesome actually. As a compensation for my problems I got a rebate of 50% to buy whatever I wanted from their web shop. Really boring that I had got the G27 wheel for Christmas as the rebate would have been great there as it's rather pricey Instead I got myself a G510 to substitute my old G15 for half the price...

EDIT: After the fw 1.42 the joystick feels more precise, I have never noticed the reversal bug on my throttle or pedals that feel fine to me...

Last edited by mazex; 02-04-2011 at 04:31 PM.
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  #2  
Old 02-04-2011, 04:43 PM
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ACE-OF-ACES ACE-OF-ACES is offline
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Originally Posted by mazex View Post
I had exactly this error on my G940, the right throttle messed up R1 and R2 (mine was bought 1.5 years ago on the release day so version 1.000 I guess?).
Same here

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Originally Posted by mazex View Post
Just today I got my substitution unit from Logitech support and it does not have the problem at all. Their support where awesome actually. As a compensation for my problems I got a rebate of 50% to buy whatever I wanted from their web shop. Really boring that I had got the G27 wheel for Christmas as the rebate would have been great there as it's rather pricey Instead I got myself a G510 to substitute my old G15 for half the price...
Impressive in that in the Logi forums we can not even get the Logi reps to admit there is a problem let alone replace the product.. Can you expand on who you called and or e-mail to get a replacement? In that I know a few folks, myself included, that would love to exchange it for a new one that they may have addressed the issues on.. But in light of the fact that they have made no mention of fixing any issues in newer versions I suspect you will see the problems return with usage

The few that I did see try in the forums got a very cold response from the Logi reps.. Such that my thoughts on it would be to wait until they do fix the problem, if ever, and simply order a new one and the day I receive it I will simply swap my old one for the new one and return it for a refund.. I know I know but in light of the treatment we got from the Logi reps in the Logi forums this was a last resort method to get justice
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Old 02-04-2011, 06:06 PM
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mazex mazex is offline
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Originally Posted by ACE-OF-ACES View Post
Same here


Impressive in that in the Logi forums we can not even get the Logi reps to admit there is a problem let alone replace the product.. Can you expand on who you called and or e-mail to get a replacement? In that I know a few folks, myself included, that would love to exchange it for a new one that they may have addressed the issues on.. But in light of the fact that they have made no mention of fixing any issues in newer versions I suspect you will see the problems return with usage

The few that I did see try in the forums got a very cold response from the Logi reps.. Such that my thoughts on it would be to wait until they do fix the problem, if ever, and simply order a new one and the day I receive it I will simply swap my old one for the new one and return it for a refund.. I know I know but in light of the treatment we got from the Logi reps in the Logi forums this was a last resort method to get justice
As laws differ a lot between countries regarding warranty responsibility etc I guess that the US response may differ from Sweden where I got my response through the normal mail support at first via the Logitech Sweden support site? In Sweden we have two years of warranty for the G940, but In the US I think it's only one year? A lot of these issues may be caused by local laws I guess?

Normally US customer rights are considered "overpowered" over here so I'm surprised that you get treated worse over there in an issue like this From what I heard Cessna had to stop making single engine aircraft due to US lawsuits whenever some stupid pilot crasched for forgetting to remove rudder locks etc

Maybe Logitech USA knows that one precedential case may give them a storm of replacements?

EDIT: And to not cause any false hopes I was first offered 35% discount at the Logitech Shopping site but as the G510 had a rather high price there compared to web shops I managed to get through the 50% discount (which was valid for any product though).

EDIT2: I have previously been in contact with Logitech support for my Harmony remote and they where awesome that time too, they went way beyond what anyone could demand... During a week they uploaded different configurations to get the remote to work with an "unsupported" input on my TV which was really SONY:s fault. The last time the support rep called I asked her what the noise in the background was and she answered that she was on her way home from work on the subway (above ground in the suburbs) and wanted to hear all worked out for me... Wow...

Last edited by mazex; 02-04-2011 at 06:24 PM.
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  #4  
Old 02-04-2011, 06:24 PM
meplay meplay is offline
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where do i get hold of 1 of these BU0836X card's?
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Old 02-04-2011, 06:29 PM
meplay meplay is offline
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ah thats why i cant find it:

http://www.mycockpit.org/forums/show...0836X?p=115853
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Old 02-04-2011, 09:14 PM
ghodan ghodan is offline
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where do i get hold of 1 of these BU0836X card's?
Normally here, but on the sub-pages your get 404 error this moment.
Try tomorow.
http://www.lbodnar.dsl.pipex.com/
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