Technical problems and solutions!!! (all problems and errors are stored here)

[Jelry]

The demo was great and I purchased the game as a result. I went through the Atari website, paid, and received all the confirmation emails with the game serial number.

After the download, I went to activate the product. I copied the serial number out of the web page confirmation and via my e-mail confirmation. Neither code (both the same actually) would allow me to activate the game.

Not sure if this is an Atari, Digital River, or King's Bounty problem. I legitimately purchased the game, but cannot activate it with the given serial number. Is there a community fix or am I missing something?

Thanks for any response.