Steam support is the worst ever

[broken pixel]

I upgrade to x79 board and CPU so off coarse Steam wants to send a validation e-mail. For some reason it never does? I have contacted steams crap ass support and it took them 3 days just to respond. I am now going on my 6th day of not being able to access my games on steam. I have sent them my invoice from gamefly for IL2 CoD. I guess that's not good enough and they are looking into hiring a PI to investigate my claims to see if I own the damn game and its my account. I have set up alternate e-mail address in my account online. I don't understand since I have received there validation e-mails before. I remember when I heard IL2 CoD was going to be with steam, man I was pissed. But what can you do after you have waited 6 years for an Alpha retail game for 58.00 bones. Steam is a multi-billion dollar company and its CEOs are too damn cheap to hire some damn people at a call center to take calls. Bah!