Game just freezes

[Plauze]

..i am also wondering whether I can get my money back. My PC surely is ten times better than the system requirements, so I want my 25 € back!

Steam support says:

Question

How do I return a retail game package?
Answer

Please contact the vendor you purchased the game from for a return or exchange - as the purchase of the game package from a retail outlet involves a transaction between you and the retailer. Steam Support will not offer returns for retail purchases.

So one would have to contact 1C Company. I contacted their support yesterday describing my issue and I will send another one asking for my money.

I will let you know what they say.

BR,

Matthias