questions about steam not allowed??

[trumps]

the thread below was locked for what reason?
http://forum.1cpublishing.eu/showthread.php?t=22984
it was asked politely, was a legitimate and simple question
from someone who has bought this product and would like
some simple information on the steam support proceedure.
the matter of this being the incorrect place to ask it is
nonsense, i can understand the mods having the ban and
lock sticks on a hair trigger, but this forum is predominately
here to provide helpful feedback and or information to
owners, and people interested in this game yes? chill mate!

cheers
Craig