Very short development update

[furbs]

Or maybe its like this...

Luthier: Update! heres some stuff...some stuff needs more time, you get it shortly! New commuication guy coming soon as well!!!

Rabble: Luthier, you are the greatest!

1 week later...

Rabble: Luthier, some stuff in that patch doesn't work! other stuff is now broken! when is other stuff coming you said was? is coms guy coming soon?? please TY.

Luthier: *silence*

1 week later...
Luthier: *silence*

Rabble: Luthier? is stuff coming? is the broken stuff going to be fixed? Coms guy? Luthier??? GRRRRRRR!!!!

Luthier: *silence*

1 week later....

Rabble: Luthier?? GRRRRR come on Luthier we want stuff, game is not good and some broken without stuff!! GRRRRRRRRRRRR Coms guy??????
WINGE!!!! broken stuff???

Luthier: Hi! heres some pics of other stuff you can buy!!! yer, stuff is coming...

Rabble: YER!!! GREAT!!! Luthier when is stuff coming? Coms guy? is broken stuff fixed? Luthier?

Luthier: *silence*

1 week later...

Luthier: *silence*

Rabble: GRRRRRRRRRRRRRR!!!! WTF where is stuff!!! ??? you said???? stuff??? Coms guy???? broken?? GGGGGGGGGGGGGRRRRRRRRR!!! WINGE!!!!!

Luthier: *silence*

1 week later....

Luthier: Hi! here is some banjo music!! yer yer stuff is coming...


Rabble: *EXPLODES!!!!* Coms guy??

[Ze-Jamz]

Originally Posted by Rattlehead

Depends...MOC versions will be extremely valuable, those that have been opened and are a bit weary looking, not so much. But I always wanted a Millenium Falcon...that was one awesome toy.

My cousins had everything to do with Star Wars and they were a bit younger too... i didnt like them very much

The Falcon however they didn't have as it was far too big for their bedroom with all the other stuff they had....

rofl, yep everytime I stayed around the house..guess what toy i took!

MASSIVE bargaining tool and i got to play with whatever I wanted and for how long i wanted lmao

Originally Posted by furbs

Or maybe its like this...

Luthier: Update! heres some stuff...some stuff needs more time, you get it shortly! New commuication guy coming soon as well!!!

Rabble: Luthier, you are the greatest!

1 week later...

Rabble: Luthier, some stuff in that patch doesn't work! other stuff is now broken! when is other stuff coming you said was? is coms guy coming soon?? please TY.

Luthier: *silence*

1 week later...
Luthier: *silence*

Rabble: Luthier? is stuff coming? is the broken stuff going to be fixed? Coms guy? Luthier??? GRRRRRRR!!!!

Luthier: *silence*

1 week later....

Rabble: Luthier?? GRRRRR come on Luthier we want stuff, game is not good and some broken without stuff!! GRRRRRRRRRRRR Coms guy??????
WINGE!!!! broken stuff???

Luthier: Hi! heres some pics of other stuff you can buy!!! yer, stuff is coming...

Rabble: YER!!! GREAT!!! Luthier when is stuff coming? Coms guy? is broken stuff fixed? Luthier?

Luthier: *silence*

1 week later...

Luthier: *silence*

Rabble: GRRRRRRRRRRRRRR!!!! WTF where is stuff!!! ??? you said???? stuff??? Coms guy???? broken?? GGGGGGGGGGGGGRRRRRRRRR!!! WINGE!!!!!

Luthier: *silence*

1 week later....

Luthier: Hi! here is some banjo music!! yer yer stuff is coming...


Rabble: *EXPLODES!!!!* Coms guy??

lol, that is it, right on the nail.

[bongodriver]

Carefull Tree, you are beginning to sound like a sychophantic fanboi with all the Hi5'ing you keep giving the whinge bretheren.......BOOOM!

[JG52Uther]

Originally Posted by bongodriver

Carefull Tree, you are beginning to sound like a sychophantic fanboi with all the Hi5'ing you keep giving the whinge bretheren.......BOOOM!

That works both ways you know...

[bongodriver]

Originally Posted by JG52Uther

That works both ways you know...

No I didn't, but I'd love to hear how.

[Madfish]

Originally Posted by Madfish

I try to see luthiers post positive as well.

There is one thing some people seem to forget though: relations. Relationship management with customers and fans is so important and so extremely easy to do.

You don't need to go to the end of the world. Just take 10 minutes a day and prepare something. A small post or save these 10 minutes and give a more detailed post once a week etc.

How long does it take you to upload a screenshot? To say: "hey we're working on this and that - the problem was crazy but we're finally making progress folks! cheer for us "

Answer: it's not even taking you 5 minutes. If you think highly of your product and your loyal fans then this is not something crazy to do!


The problem I see with many russian developers is: You guys s**k (are bad) at communicating and marketing. You're friendly folks so please don't hide that from us. It's sets a very negative mood and that is not what the game or your work deserves.

Nothing is perfect - be open to admit flaws and try to push the limits forward.

At least that is my opinion

Originally Posted by David Hayward

The reason they're not doing it is because they probably assume their customers are not children who need to be told every 10 minutes that we're not there yet. Crazy, I know.

Oh how very kind of you to call me a child just because I ask for and advise a professional company with more than a dozen employees, engaged in making a game for an global audience, to actually do some customer relationship management.
What you just stated only leaves the explanation of a lack of real life experience. Because in my real life information management is a key quality of personal and business scenarios.

Let me tell you one thing. In the world of (especially working) adults communication is just a very, very important thing these days. And contrary to your, not well thought through, statement it is not that important with kids. It gets more and more important the higher you climb the "ladder". The more responsability you have.

Further, if you would really read my post (sadly you didn't, at least it appears that way) you'd understand that I didn't ask them for a status update every 5 minutes.

All I'm asking for is a little respect and professionalism.

Where I'm coming from there is a saying: Kunde ist König (customer is king) and I need to abide by it, and I do so willingly, to keep my clients happy and guess what: they are happy when I tell them specific dates, when I inform them of problems, when I tell them when these problems will be solved and that I'm working on it, when I give them status updates etc. - especially if they paid for the product already! Something that is now different from before, when CloD wasn't released yet.
In other words: it's professional and ethically correct to inform the community and your customers. Also it's very, very positive for your companies image. Who will really trust a company programming a game if they can't even use a simple internet forum or upload images? Right: no one. Because they appear lazy and, excuse me, stupid, if they can't even interact with a simple tool like a forum. Also there shouldn't be a language barrier either - you can't write code in russian so they must have guys who are able to speak english. And even if they posted in russian - I bet the community would find people willing to translate. But right now they ignore their clients and fans - a fatal mistake.

Also you don't sell an unfinished product and then save 5 or 10 minutes each day in a full development team of a dozen guys or way more. Their team has enough productive hours each day - if one of them would take only 10 minutes to inform the community it wouldn't affect their development at all.


So before you start calling people childish you might take that advice yourself and actually stop being one in the first place.

[synti]

Originally Posted by Madfish

Oh how very kind of you to call me a child just because I ask for and advise a professional company with more than a dozen employees, engaged in making a game for an global audience, to actually do some customer relationship management.
What you just stated only leaves the explanation of a lack of real life experience. Because in my real life information management is a key quality of personal and business scenarios.

Let me tell you one thing. In the world of (especially working) adults communication is just a very, very important thing these days. And contrary to your, not well thought through, statement it is not that important with kids. It gets more and more important the higher you climb the "ladder". The more responsability you have.

Further, if you would really read my post (sadly you didn't, at least it appears that way) you'd understand that I didn't ask them for a status update every 5 minutes.

All I'm asking for is a little respect and professionalism.

Where I'm coming from there is a saying: Kunde ist König (customer is king) and I need to abide by it, and I do so willingly, to keep my clients happy and guess what: they are happy when I tell them specific dates, when I inform them of problems, when I tell them when these problems will be solved and that I'm working on it, when I give them status updates etc. - especially if they paid for the product already! Something that is now different from before, when CloD wasn't released yet.
In other words: it's professional and ethically correct to inform the community and your customers. Also it's very, very positive for your companies image. Who will really trust a company programming a game if they can't even use a simple internet forum or upload images? Right: no one. Because they appear lazy and, excuse me, stupid, if they can't even interact with a simple tool like a forum.

Also you don't sell an unfinished product and then save 5 or 10 minutes each day in a full development team of a dozen guys or way more. Their team has enough productive hours each day - if one of them would take only 10 minutes to inform the community it wouldn't affect their development at all.


So before you start calling people childish you might take that advice yourself and actually stop being one in the first place.

+1

This post should be studied carefully by many. Sim and computer game production is submitted to the same laws of business as is production of any others goods. Thank you for this mature and realistic posting mr. Madfish.

[Sternjaeger II]

Madfish, don't bother with what David writes, it's obvious that he's either Luthier's biographer or Luthier himself in disguise

Completely agree with your post, now that should be made a sticky one, not some "dev updates"

[bongodriver]

I paid money for a game.....not Luthiers life story, couldn't give a toss if Luthier posts an update or a little joke, I have never seen any game developer obligated to 'say' anything, development updates are a priviledge not a right, the argument the game is 'broken' is debateable, there are many who play it well enough with some 'bugs'.....since when was a 'buggy' game a broken one, if that was the case then every piece of software needs to be condemned.