Crashing on 64-bit XP

darra · #1 09-26-2008, 05:28 PM

Is anyone else experiencing the same problem? Is there anything I can do to make it work?

SoulDrinker · #2 09-26-2008, 06:23 PM

I'm running it with Vista 64 and that works just fine. Don't know about XP 64.
It would be nice if you could give us some more detailed information like a Dxdiag & the error message itself.

darra · #3 09-26-2008, 07:02 PM

Thanks for the reply. It's good to know that the game is running on 64-bit operating systems.

I'm getting an error message usually less than one minute after I have started the game. It can happen in the main menu, in the options, while selecting the character, during actual gameplay or in any other place. I'm getting two kinds of error messages. One is Visual C++ Runtime Error. The message it gives me is "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information." Most often, though, it gives me the rather more normal application error "kb.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

My display driver and directx are up to date and I don't have problems with any other games. Any ideas what I could try?

SoulDrinker · #4 09-26-2008, 07:08 PM

No, sorry, no idea. But those errors seem serious. I'd recommend to get some screenshots of them and send them to the developers. Hope they can find out what's wrong (and perhaps ever fix it in a patch if that would be necessary).

Another option would be to choose another OS. XP64 is not an ideal gaming OS... However, it should work, but I've heard more people complain games not working on that OS.

Not that I blame you for working with a bad OS but XP64 just seems 'unfinished' concering games. Vista 64 is more optimized in that way.

But first send those errors to the developers. Maybe they have already seen/heard about the problems you have. To be sure just add the dxdiag results too so they know about your hardware as well.

pkt-zer0 · #5 09-26-2008, 07:24 PM

Quote:

Originally Posted by darra

My display driver and directx are up to date and I don't have problems with any other games. Any ideas what I could try?

A wild guess, but you could try installing the latest official patch for the Russian version, in case the issue only exists in the English version (the executables are different). Link, just place it into the game's directory and run. Fear not, the game should remain English afterwards.

darra · #6 09-27-2008, 01:11 PM

I installed the patch, but unfortunately the game still keeps crashing.

vhpgomes · #7 09-27-2008, 04:41 PM

The game crashes in my system too, a XP 64.

I guess we'll have to wait for a patch...

Nipoez · #8 10-16-2008, 06:41 PM

At the recommendation of 1C support, I tried running on a single CPU of my 4 core processor. It worked like a dream; I was able to play for 3 hours crash free. I'm just tossing this in here in case anyone else is still running into the C++ Runtime crash on a 64-bit multicore machine.

Try running the game with one core only and see if there is any difference in number of crashes.

1. Launch the game into main menu
2. Use Alt+Tab to switch back to desktop
3. Run task manager (press ctrl+alt+del) and click on "Processes" tab
4. Here, you should see something like "kb.exe" in the list. Right click on it with your mouse button and click "Set affinity"
5. Leave only one core checked (uncheck others)
6. Try running the game now and see if it helps

kioras · #9 10-21-2008, 02:53 AM

I am also crashing, random runtime errors, which force me to desktop. The errors seem to happen most when switching maps or oging into and out of combat. DXdiag follows

I am running patch 1.65

------------------
System Information
------------------
Time of this report: 10/17/2008, 19:40:10
Machine name:
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.080813-1204)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.6GHz
Memory: 4094MB RAM
Page File: 812MB used, 5078MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9442)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_05021002&REV_00
Display Memory: 512.0 MB
Current Mode: 1600 x 1200 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6860 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/20/2008 19:19:16, 530432 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/20/2008 21:53:04, 4624896 bytes
Device Identifier: {D7B71EE2-D702-11CF-7E69-0825A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x9442
SubSys ID: 0x05021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_1C1B147B&REV_A2
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCWDM64.SYS
Driver Version: 5.10.0000.6280 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/24/2008 17:35:36, 3586304 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCWDM64.SYS
Driver Version: 5.10.0000.6280 (English)
Driver Attributes: Final Retail
Date and Size: 1/24/2008 17:35:36, 3586304 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\etc\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
FF Driver: n/a

Device Name: Logitech Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC221
FF Driver: n/a

Device Name: Logitech Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC221
FF Driver: n/a

Device Name: G15 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC222
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x005A
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x046D, 0xC223
| | Location: Logitech G15 Keyboard
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Human Interface Device
| | | Vendor/Product ID: 0x046D, 0xC222
| | | Location: G15 Keyboard
| | | Matching Device ID: usb\class_03
| | | Service: HidUsb
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC222
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC222
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC221
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Logitech HID-compliant G5 Laser Mouse
| Vendor/Product ID: 0x046D, 0xC041
| Matching Device ID: hid\vid_046d&pid_c041&mi_00
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)

DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Age of Wonders II (DX

- Registry: OK, ExeFile: AoW2.exe (1.20.0000.3100) LauncherFile: AoW2.exe (1.20.0000.3100)

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 321.0 GB
Total Space: 476.9 GB
File System: NTFS
Model: ST3500320AS

Drive: D:
Free Space: 117.3 GB
Total Space: 194.5 GB
File System: NTFS
Model: Maxtor 6L200R0

Drive: E:
Model: Memorex 52MAX 325216AJ
Driver: c:\windows\system32\drivers\cdrom.sys, , 0 bytes

--------------
System Devices
--------------
Name: NVIDIA nForce4 HyperTransport Bridge
Device ID: PCI\VEN_10DE&DEV_005E&SUBSYS_1C1B147B&REV_A3\3&241 1E6FE&0&00
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&241 1E6FE&0&70
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&241 1E6FE&0&68
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&241 1E6FE&0&60
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&241 1E6FE&0&58
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005C&SUBSYS_00000000&REV_A2\3&241 1E6FE&0&48
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_005B&SUBSYS_1C1B147B&REV_A3\3&241 1E6FE&0&11
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_005A&SUBSYS_1C1B147B&REV_A2\3&241 1E6FE&0&10
Driver: n/a

Name: Realtek AC'97 Audio
Device ID: PCI\VEN_10DE&DEV_0059&SUBSYS_1C1B147B&REV_A2\3&241 1E6FE&0&20
Driver: n/a

Name: NVIDIA Network Bus Enumerator
Device ID: PCI\VEN_10DE&DEV_0057&SUBSYS_1C1B147B&REV_A3\3&241 1E6FE&0&50
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0055&SUBSYS_1C1B147B&REV_F3\3&241 1E6FE&0&40
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0054&SUBSYS_1C1B147B&REV_F3\3&241 1E6FE&0&38
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0053&SUBSYS_1C1B147B&REV_F2\3&241 1E6FE&0&30
Driver: n/a

Name: NVIDIA nForce System Management
Device ID: PCI\VEN_10DE&DEV_0052&SUBSYS_1C1B147B&REV_A2\3&241 1E6FE&0&09
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0050&SUBSYS_00000000&REV_A3\3&241 1E6FE&0&08
Driver: n/a

Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_1C1B147B&REV_00\4&136 99180&0&3048
Driver: n/a

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&241 1E6FE&0&C3
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&241 1E6FE&0&C2
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&241 1E6FE&0&C1
Driver: n/a

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&241 1E6FE&0&C0
Driver: n/a

Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_1002&DEV_AA30&SUBSYS_AA301002&REV_00\4&243 D7BD0&0&0170
Driver: n/a

Name: ATI Radeon HD 4800 Series
Device ID: PCI\VEN_1002&DEV_9442&SUBSYS_05021002&REV_00\4&243 D7BD0&0&0070
Driver: n/a

------------------
DirectX Components
------------------
ddraw.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 283136 bytes
ddrawex.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 28160 bytes
d3d8.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:24 1042432 bytes
d3d8thk.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 8192 bytes
d3d9.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:24 1690624 bytes
d3dim.dll: 5.02.3790.3959 English Final Retail 2/18/2007 12:05:24 378880 bytes
d3dim700.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 835584 bytes
d3dramp.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 590848 bytes
d3drm.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 351744 bytes
d3dxof.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 48128 bytes
d3dpmesh.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 36864 bytes
dplay.dll: 5.00.2134.0001 English Final Retail 3/29/2006 05:00:00 33040 bytes
dplayx.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 230400 bytes
dpmodemx.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 23552 bytes
dpwsockx.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 57344 bytes
dplaysvr.exe: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 31744 bytes
dpnsvr.exe: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 17920 bytes
dpnet.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 376320 bytes
dpnlobby.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 3584 bytes
dpnaddr.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 3584 bytes
dpvoice.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 212480 bytes
dpvsetup.exe: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 83968 bytes
dpvvox.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 116736 bytes
dpvacm.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 22016 bytes
dpnhpast.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 4096 bytes
dpnhupnp.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 60928 bytes
dinput.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 159744 bytes
dinput8.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 182272 bytes
dimap.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 42496 bytes
diactfrm.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 415744 bytes
joy.cpl: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:34 69632 bytes
gcdef.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:30 80896 bytes
pid.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 33792 bytes
dsound.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:28 360960 bytes
dsound3d.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 1294848 bytes
dswave.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 19456 bytes
dsdmo.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 182272 bytes
dsdmoprp.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 75776 bytes
dmusic.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 104448 bytes
dmband.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 28672 bytes
dmcompos.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 61952 bytes
dmime.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 181760 bytes
dmloader.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:26 36352 bytes
dmstyle.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 105984 bytes
dmsynth.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 103424 bytes
dmscript.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 82432 bytes
Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 10/16/2008 13:53:51 473600 bytes
Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 10/16/2008 13:53:48 2676224 bytes
Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 10/16/2008 13:53:49 2846720 bytes
Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 10/16/2008 13:53:49 563712 bytes
Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 10/16/2008 13:53:50 567296 bytes
Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 10/16/2008 13:53:50 576000 bytes
Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 10/16/2008 13:53:50 577024 bytes
Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 10/16/2008 13:53:50 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 10/16/2008 13:53:50 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 10/16/2008 13:53:50 578560 bytes
Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 10/16/2008 13:53:51 578560 bytes
Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:52 145920 bytes
Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:52 159232 bytes
Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:52 364544 bytes
Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:52 178176 bytes
Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:51 53248 bytes
Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:51 12800 bytes
Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 10/16/2008 13:53:51 223232 bytes
dx7vb.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:28 621056 bytes
dx8vb.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:28 1225216 bytes
dxdiagn.dll: 5.03.3790.3959 English Final Retail 2/18/2007 12:05:28 1765376 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 3/29/2006 05:00:00 924432 bytes
mfc42.dll: 6.06.8063.0000 English Beta Retail 2/18/2007 12:05:34 1160704 bytes
wsock32.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 22528 bytes
amstream.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:20 72704 bytes
devenum.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:24 61440 bytes
dxmasf.dll: 6.04.0009.1133 English Final Retail 8/22/2006 05:05:26 498742 bytes
mciqtz32.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:34 62464 bytes
mpg2splt.ax: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:36 148992 bytes
msdmo.dll: 6.05.3790.1830 English Final Retail 3/29/2006 05:00:00 14336 bytes
encapi.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 20480 bytes
qasf.dll: 11.00.5721.5145 English Final Retail 10/18/2006 21:47:18 211456 bytes
qcap.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:46 192512 bytes
qdv.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:46 279040 bytes
qdvd.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:46 385536 bytes
qedit.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:46 512512 bytes
qedwipes.dll: 6.05.3790.1830 English Final Retail 3/29/2006 05:00:00 733696 bytes
quartz.dll: 6.05.3790.4283 English Final Retail 4/30/2008 20:08:58 1274880 bytes
strmdll.dll: 4.01.0000.3936 English Final Retail 8/21/2006 10:52:08 246814 bytes
ir41_32.ax: 4.51.0016.0003 English Final Retail 3/29/2006 05:00:00 848384 bytes
ir41_qc.dll: 4.30.0062.0002 English Final Retail 3/29/2006 05:00:00 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 3/29/2006 05:00:00 338432 bytes
ir50_32.dll: 5.2562.0015.0055 English Final Retail 3/29/2006 05:00:00 755200 bytes
ir50_qc.dll: 5.00.0063.0048 English Final Retail 3/29/2006 05:00:00 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 3/29/2006 05:00:00 183808 bytes
mswebdvd.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:42 209408 bytes
ksproxy.ax: 5.03.3790.1830 English Final Retail 3/24/2005 19:57:44 130048 bytes
ksuser.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 4096 bytes
mpeg2data.ax: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:36 62976 bytes
msvidctl.dll: 6.05.3790.3959 English Final Retail 2/18/2007 12:05:42 1563136 bytes
vbisurf.ax: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 30720 bytes
msyuv.dll: 5.02.3790.0000 English Final Retail 3/29/2006 05:00:00 16896 bytes
wstdecod.dll: 5.03.3790.1830 English Final Retail 3/29/2006 05:00:00 50688 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMA Voice Decoder DMO,0x00600800,1,1,,
WMVideo Advanced Decoder DMO,0x00800001,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00800001,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4029.0000
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.3790.4283
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.05.3790.3959
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.3790.4283
WM ASF Reader,0x00400000,0,0,qasf.dll,11.00.5721.5145
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.5721.5145
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.3790.4283
WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.402 9.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.3790.4283
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.3790.3959
WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4029.0 000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.3790. 3959
WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4029.00 00
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4 283
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4029.0000
Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000. 4487
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.3790.4283
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.3790.4283
MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.3790.3959
ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.3790.4283
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.3790.4283
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,11.00.5721.5145
WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4029.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.05.3790.3959
Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4029.000 0
Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.3790.4283
Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000
WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,11.00.5721.5 145
ASX file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145
NSC file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.3790.4283
Windows Media source filter,0x00600000,0,2,wmpasf.dll,11.00.5721.5145
Video Renderer,0x00800001,1,0,quartz.dll,6.05.3790.4283
Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.3790.3959
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.3790.3959
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.3790.4283
WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.3790.1830
Video Renderer,0x00400000,1,0,quartz.dll,6.05.3790.4283
DivX Decoder Filter,0xff800000,1,1,divxdec.ax,6.08.0000.0000
WM ASF Writer,0x00400000,0,0,qasf.dll,11.00.5721.5145
WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.3790.1830
Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000. 4487
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
DivX Demux,0x00600000,1,0,DivXMedia.ax,0.00.0000.0028
File writer,0x00200000,1,0,qcap.dll,6.05.3790.3959
WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4029.000 0
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.3790.3959
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.3790.3959
AVI Draw,0x00600064,9,1,quartz.dll,6.05.3790.4283
.RAM file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145
WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
G.711 Codec,0x00200000,1,1,g711codc.ax,5.02.3790.1830
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.3790 .3959
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.3790.3959
Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
ASF DIB Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF ACM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF ICM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF URL Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
DivX Subtitle Decoder,0x00600000,1,1,DivXMedia.ax,0.00.0000.0028
9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4029.00 00
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.3790.3 959
Null Renderer,0x00200000,1,0,qedit.dll,6.05.3790.3959
WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4029.0000
WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4029.0 000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.379 0.3959
Smart Tee,0x00200000,1,2,qcap.dll,6.05.3790.3959
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.3790.3959
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4 283
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.3790.4283
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.3790.4283
Wave Parser,0x00400000,1,1,quartz.dll,6.05.3790.4283
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.3790.4283
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.3790.4283
File stream renderer,0x00400000,1,1,quartz.dll,6.05.3790.4283
XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
AVI Mux,0x00200000,1,0,qcap.dll,6.05.3790.3959
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.3790.4283
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.3790.4283
File Source (URL),0x00400000,0,1,quartz.dll,6.05.3790.4283
WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4029.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.3790.3959
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4 283
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.3790.4283
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00000000,0,0,,

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.3790.3959
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.3790.428 3
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.3790.3959
DivX® 6.8.2 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.05.3790.3959
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.3790.3959
Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.3790.3959
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.3790.3959
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.3790.3959
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.3790.3959
Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.3790.3959
Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.3790.3959
Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.3790.3959
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.3790.3959
DivX® 6.8.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.05.3790.3959

Audio Compressors:
WMA Voice Encoder DMO,0x00600800,1,1,,
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.4283
PCM,0x00200000,1,1,quartz.dll,6.05.3790.4283
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.4283
ACELP.net,0x00200000,1,1,quartz.dll,6.05.3790.4283
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.3790 .4283
Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.3790.4283
Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.3790.4283
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.3790.4283
Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.3790.4283
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.3790.4283
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.3790.4283
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.3790.4283

Audio Capture Sources:
Realtek AC97 Audio,0x00200000,0,0,qcap.dll,6.05.3790.3959

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.3790.4283
Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.3790.4283

WDM Streaming Capture Devices:
Realtek AC97 Audio,0x00200000,3,3,,5.03.3790.1830

WDM Streaming Rendering Devices:
Realtek AC97 Audio,0x00200000,3,3,,5.03.3790.1830

WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.3790.3959
Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.3790.3959
XDS Codec,0x00200000,0,0,encdec.dll,6.05.3790.3959

Audio Renderers:
Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.3790.4283
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.3790.4283
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.3790.4283
DirectSound: Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.3790.4283

WDM Streaming System Devices:
Realtek AC97 Audio,0x00200000,16,2,,5.03.3790.1830

Direwolf · #10 10-22-2008, 01:14 PM

Hi All,

I've been getting the same error but with a little more info. I believe the issue resides in Windows DEP which is for some reason thinking that KB is a virus and shutting it down. I've tried excluding KB from DEP but with no luck.

If anyone has any progress with this please post.

thx,
DW