New PC - Occasional blue screen

[5./JG27.Farber]

I did a fresh windows 7 64 bit install. Occasinal my internet browser crashes - actually it happens allot. Some old games that were stable now occasionally crash. However Im more bothered about the blue screens of death.

Ive updated the gfx card driver, updated Bios and changed the PSU... I installed the driver that came with the PSU and MoBo.

Motherboard, ASUS M5A7L-M/usb3
GFX card, ASUS EAH6850
680 Watt PSU
8GB ramm




Here is the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030E3CE9
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040112-20077-01.dmp
C:\Windows\Temp\WER-23696-0.sysdata.xml


Anyone got any ideas?

Also when I installed Clod, it didnt install properly and I had to manual install the c++ and .net stuff.

[addman]

Originally Posted by 5./JG27.Farber

I did a fresh windows 7 64 bit install. Occasinal my internet browser crashes - actually it happens allot. Some old games that were stable now occasionally crash. However Im more bothered about the blue screens of death.

Ive updated the gfx card driver, updated Bios and changed the PSU... I installed the driver that came with the PSU and MoBo.

Motherboard, ASUS M5A7L-M/usb3
GFX card, ASUS EAH6850
680 Watt PSU
8GB ramm




Here is the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030E3CE9
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040112-20077-01.dmp
C:\Windows\Temp\WER-23696-0.sysdata.xml


Anyone got any ideas?

Also when I installed Clod, it didnt install properly and I had to manual install the c++ and .net stuff.

I don't know BSOD codes so well, might be a bad RAM stick. Have you overclocked anything? Did you build it yourself? Is it your first computer you built? Do you have a harddrive or a SSD, are they set in IDE mode or AHCI mode?

[5./JG27.Farber]

Originally Posted by addman

I don't know BSOD codes so well, might be a bad RAM stick. Have you overclocked anything? Did you build it yourself? Is it your first computer you built? Do you have a harddrive or a SSD, are they set in IDE mode or AHCI mode?

The ramm is showing up as it should in properties. I have not overclocked anything but the gfx card came over clocked 790Mhz. I did build it myself. It is the first computer I have built. Its a HD and I dont know what IDE or AHCI are?

Sometimes there are syptoms before a crash but sometimes the crash never comes. I get a no tearing but like a massive hole in the graphics, sometimes just for a second.

[addman]

Originally Posted by 5./JG27.Farber

The ramm is showing up as it should in properties. I have not overclocked anything but the gfx card came over clocked 790Mhz. I did build it myself. It is the first computer I have built. Its a HD and I dont know what IDE or AHCI are?

Ok, well even if the RAM is showing up as it should doesn't necessarily mean it functions as it should. Might be bad stick(s), not too uncommon. Ok, so the GFX was factory overclocked then? If you don't know the difference between IDE and AHCI then your hd is probably in IDE mode which equates that out of the picture. It's hard to say what it might be sitting here...hmm. You have the latest drivers for the GFX installed and they are 64-bit drivers I presume? The BSOD comes in any situation you say...hmm. How are the temps in the case? Do you have any fans blowing in and/or out air?

EDIT: Have you connected the 6 pin PCI-E cable from the PSU to the HD6850?

[GF_Mastiff]

go into the event viewer and see what is states in there. its under control panel/administration tools/event view/ look for the latest times your system crashed and look for the event /

Also make sure chip-sets are up to date i.e AMD or Intel

Check this site-out guru3d.com go through the down load sections make sure you have the latest drivers direct x installed?

[JG26_EZ]

I have a brand new PC downstairs (a year old now).
It gave me the blue screen of death multiple times, so I took it into the shop to see what the problem was.. 5 visits later they still didn't figure out my problem.. So, it still sits downstairs collecting dust.

I feel for ya Farber.

[Raggz]

Originally Posted by 5./JG27.Farber

I did a fresh windows 7 64 bit install. Occasinal my internet browser crashes - actually it happens allot. Some old games that were stable now occasionally crash. However Im more bothered about the blue screens of death.

Ive updated the gfx card driver, updated Bios and changed the PSU... I installed the driver that came with the PSU and MoBo.

Motherboard, ASUS M5A7L-M/usb3
GFX card, ASUS EAH6850
680 Watt PSU
8GB ramm




Here is the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030E3CE9
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040112-20077-01.dmp
C:\Windows\Temp\WER-23696-0.sysdata.xml


Anyone got any ideas?

Also when I installed Clod, it didnt install properly and I had to manual install the c++ and .net stuff.

If you upload the dump file i'll take a look at it.

Unless you already did the following go to step 2.

1.right click "my computer" and click properties. Click "advanced properties", then "startup and recovery settings" tab. Un-hook "automatically restart" and under "write debug information" tab chose "small memory dump(256)).

2. when the next blue screen comes go to C:\Windows\Minidump and zip down all files you got there and send them to me.

you can PM me the file.

You can also try to disable all addons in explorer and restart each one and you might find the culprit
Also uninstall any toolbar.

[mazex]

When I build a new PC I always run Memtest86 over a full night to verify that the memory and CPU works as it is supposed to do (you download the ISO and burn a CD that you boot it from):

http://www.memtest86.com/

Or you can of course use the built-in memtest in Windows 7 from the boot menu but I like the stand alone memtest better as you boot it from a CD so you don't even need to install the OS first.

After that I run Prime95 a full night to see that it's stable and not overheating under load in the OS...

http://www.mersenne.org/freesoft/

Combine with Core Temp while running Prime95 to watch the temps:

http://www.alcpu.com/CoreTemp/

After that I overclock and tinker with voltages etc...

[addman]

Originally Posted by mazex

When I build a new PC I always run Memtest86 over a full night to verify that the memory and CPU works as it is supposed to do (you download the ISO and burn a CD that you boot it from):

http://www.memtest86.com/

Or you can of course use the built-in memtest in Windows 7 from the boot menu but I like the stand alone memtest better as you boot it from a CD so you don't even need to install the OS first.

After that I run Prime95 a full night to see that it's stable and not overheating under load in the OS...

http://www.mersenne.org/freesoft/

Combine with Core Temp while running Prime95 to watch the temps:

http://www.alcpu.com/CoreTemp/

After that I overclock and tinker with voltages etc...

Yes, we used memtest at a PC retailer I worked at a couple of years ago, we also used PC-check which checks all the hardware in the computer including the RAM but I think you have to pay a license fee for PC-check.

[5./JG27.Farber]

I dont have time to answer you all this morning but here are some answers:

Windows tested memory and came back no errors.

PSU is brand new and 680 Watt.

The Ramm came with the board. I think its unlikely but not impossible they sent the wrong RAM.



Ok something just kept drawining me to the fact it said 2 cores... Even though everywhere else on the system it said 4 cores. So I pressed 4 on boot up... My PC died.

...And then came back - with 4 cores @4.2Ghz I was walking around with 2 cores this whole time running everything fine except the odd BSOD. Why the F&^%! do I have to press a button on boot up to open the other cores?! What a S$%^ load of F$%^. If I press it again next time can I have 6 cores?

Ok lets see what happens.