Men of War: Assault Squad - Account problem

[BM.]

I've recently re-installed AS only to find that there is a problem with my online account. After I put in my details and type in my CD key it tells me my account is bound to another key, so I tried using another account, only for it to tell me my CD key is bound to another account.

I've read that other people have had similar problems (I myself have had it with other Steam games) and that they contacted the developers to solve this; but I emailed the developers a week ago and I still have had no reply. I have also read that Steam hasn't provided any help with the matter, so hopefully this place can.

Thanks,

BM

[Sneaksie]

Have you contacted 1C support (support@1cpublishing.eu)? This is a known issue encountered by a few players if i'm not mistaken.

[BM.]

Yes; that's what I meant when I said I contacted the developers, but they haven't got back to me.

[BM.]

So can anyone help me with this? I'll be pretty pissed if I can't play it online anymore.

[BM.]

SERIOUSLY? **** you if you think I'm buying any more of your games. I contact the support email more than once and then I come here to no avail, all I get is 'Oh yeah, that's a known problem, but **** if were going to help you.'

[Sneaksie]

BM., your request has been passed to tech support and they should contact you shortly. Please don't use obscene language here.

[Robe55son]

This is a known issue encountered by a few players if i'm not mistaken.

[TekDragon]

Having the same problem here. I emailed the developers. Let's see how many days it takes to get a response. Judging from the poor reviews I'm reading about their customer service, I might have to ask Steam for a refund.

[kammtar]

same problem, any progres anyone?

[Afroshade]

Can I please get contacted by support to deal with this issue?