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Technical problems and solutions Questions and solutions

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  #1  
Old 06-02-2009, 07:17 PM
Branden1105 Branden1105 is offline
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Default Cannot start game =(

Iv'e successfully installed KBTL but i cant start it and play it. i click on the shortcut and the "reading disk" icon shows up but all that happens is the screen goes blank for a second and then nothing. any suggestions on how to fix it?
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  #2  
Old 06-03-2009, 06:48 AM
Nike-it Nike-it is offline
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Quote:
Originally Posted by Branden1105 View Post
Iv'e successfully installed KBTL but i cant start it and play it. i click on the shortcut and the "reading disk" icon shows up but all that happens is the screen goes blank for a second and then nothing. any suggestions on how to fix it?
Send dxdiag report to our support (support@1cpublishing.eu). By the way what version of the game do you have?
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  #3  
Old 06-03-2009, 05:11 PM
Branden1105 Branden1105 is offline
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Default Ok

How do i check my version?
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  #4  
Old 06-04-2009, 06:26 AM
Nike-it Nike-it is offline
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Quote:
Originally Posted by Branden1105 View Post
How do i check my version?
The version is displayed on the main menu screen in the left bottom corner, and who is the publisher of your game (Atari, nobilis etc.)?
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  #5  
Old 06-04-2009, 04:13 PM
Branden1105 Branden1105 is offline
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I can only get autoplay to work so i cant see my version but the publisher is atari
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  #6  
Old 06-05-2009, 09:10 AM
Nike-it Nike-it is offline
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In your case I think only support team will be able to help. Did you contact them?
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  #7  
Old 06-07-2009, 04:51 PM
Branden1105 Branden1105 is offline
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Default Contacted the support team

I contacted your support team 2 days ago but i'm still waiting for them to email me back =/
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