Having problems starting game

[mothman]

First of all let me simply state I have enjoyed and played many hours with the Kings Bounty demo and had then virtually no problems.

Today I went ahead and purchased the retail version of Kings Bounty from my local best buy and after removing the old demo I went and installed the retail version of Kings Bounty.

When I attempt to start the game then for some reason I get a full BLACK screen but I can still hear the sound from the game intro. If I look in the task man I can see the task running. If I then kill the task and then attempt to re-launch the game then when I start it again then instead of a black screen then I just see my desktop but again still hear the sound from the game itself but just no visual.

As I said the demo worked great, now for some reason I am having problems with the retail.

Below is my DirectX info:

------------------
System Information
------------------
Time of this report: 9/29/2008, 02:54:01
Machine name: MOTH
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5E3 Deluxe
BIOS: BIOS Date: 04/22/08 15:13:29 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 502MB used, 3436MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'APACHE HAVOC' is missing or damaged. You should reinstall that application.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 3870 X2
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x950F)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_950F&SUBSYS_25421002&REV_00
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6860 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/20/2008 19:18:07, 314880 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/20/2008 21:52:41, 3299840 bytes
Device Identifier: {D7B71EE2-D64F-11CF-7E69-4805A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x950F
SubSys ID: 0x25421002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB X-Fi Audio [EC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_002C1102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1284 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 7/15/2008 18:07:18, 527384 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 128
Static/Strm HW 3D Bufs: 128, 128
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB X-Fi Audio [EC00]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1284 (English)
Driver Attributes: Final Retail
Date and Size: 7/15/2008 18:07:18, 527384 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB X-Fi DMusic Synth [EC00], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB X-Fi Audio [EC00], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth B [EC00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth A [EC00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Logitech Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC221
FF Driver: n/a

Device Name: Logitech Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC221
FF Driver: n/a

Device Name: G15 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC222
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes
| Driver: usbd.sys, 8/4/2004 05:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC221
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/14/2008 00:09:50, 14592 bytes
| Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC222
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/14/2008 00:09:50, 14592 bytes
| Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
| Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0007
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/14/2008 05:51:44, 23040 bytes
| Driver: mouhid.sys, 8/4/2004 05:00:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
| Driver: mouclass.sys, 4/14/2008 05:51:44, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

[Nike-it]

I sent your info to devs, we'll help you ASAP.

[mothman]

Thank you Nike-It for your response.

I noticed another player named Zogun had re-reported the same issue that I had previously stated. You may want to lock this thread so it does not get rountinely reported in different threads.

Since originally reporting the issue I have modified the Kings Bounty game configuration file in order to activate the windowed mode feature.

When running via the windowed mode then I can actually play the game whereas previously I could not and would have to then wait until it is patched.

If anyone else is having this issue then I would recommend that you change the following "setf ~windowed 0" to "setf ~windowed 1" in the game config file. This file is located in the MY DOCUMENTS\MY GAMES\Kings Bounty.

[mothman]

When starting in windowed mode you may still have to perform a CTRL ALT DEL in order to go into the task manager, from their select the running Kings Bounty task and select Switch to.....

[Zogun]

Awesome, thanks for the reply. Gonna try it out right away

[Zogun]

I think I realised what caused the problem. By the time I installed the game and ran it for the first time, I had extended my desktop to my 37 inch TV, this caused the game to detect my screen settings as 1920 * 1080 in resolution, which made it impossible to for my regular monitor to actually show something.

So if anyone else has the same problem, check the "game.ini" in the "Data" map, edit "setf ~screenresoultionx" and "setf ~screenresoultiony" to the appropriate settings for your monitor, and if needed edit "setf ~windowed" to 1 instead of 0 to run the game in windowed mode.

Originally Posted by mothman

When starting in windowed mode you may still have to perform a CTRL ALT DEL in order to go into the task manager, from their select the running Kings Bounty task and select Switch to.....

I had to do this as well, and it worked for me.

Thanks for all the help and I hope this will help ppl in the future.

Cheers!

Edit: After starting the game in windowed mode and entering the correct resolution in the settings I no longer have to run the game in windowed mode!

[Durf81]

I just bought the game today, it installed just fine. I try to run the game and i can hear the cd running, it flashes a black screen like it wants to bring the game up, and then nothing ever happens. I tried the suggestions in this post but nothing has worked

Please give any advice you have!

~Durf

[iron mike]

Hello

I got the same problem, every time I start the game everything goes well till the beginning of the playing, the stupid monitor shuts down then. How can i fix this? please some1 give me a proper solution step by step if there is any


please some1!!!1

[mothman]

Gentlemen,

I will be glad to be of any assistance. Here are a few suggestions that I would have to ask each of you:

1. Depending upon your graphics card, (i.e. ATI, Nvidia) ensure that you are running the latest driver. When in doubt then please check.

2. Ensure that you have no High Priorty Updates and that your DirectX, Framework levels are optimum. To check open your IE Browser and select TOOLS > Windows Update > Wait for the analysis to complete and then verify that their are no High Priorty updates.

3. Turn off other third party tasks that are not necessary. Check your system tray and close any tasks.

4. Next perform the following command in your Start > RUN window. Command is "DXDiag" without the quotes. Once the window displays verify in each tab that your DirectX contains no errors. You may want to SAVE this info to a text file and post it to this site in order for further assistance.

After performing the above then here are a few questions for you:

Did you modify the game config file as instructed? Is the Windowed mode enabled?

When you launch the game do you see the task running in the Task Manager? Did you select the task and then click on the Switch To button? What happens?

[iron mike]

Originally Posted by mothman

Gentlemen,

I will be glad to be of any assistance. Here are a few suggestions that I would have to ask each of you:

1. Depending upon your graphics card, (i.e. ATI, Nvidia) ensure that you are running the latest driver. When in doubt then please check.

2. Ensure that you have no High Priorty Updates and that your DirectX, Framework levels are optimum. To check open your IE Browser and select TOOLS > Windows Update > Wait for the analysis to complete and then verify that their are no High Priorty updates.

3. Turn off other third party tasks that are not necessary. Check your system tray and close any tasks.

4. Next perform the following command in your Start > RUN window. Command is "DXDiag" without the quotes. Once the window displays verify in each tab that your DirectX contains no errors. You may want to SAVE this info to a text file and post it to this site in order for further assistance.

After performing the above then here are a few questions for you:

Did you modify the game config file as instructed? Is the Windowed mode enabled?

When you launch the game do you see the task running in the Task Manager? Did you select the task and then click on the Switch To button? What happens?

i dont know man.... I did updated directx and changed windowed thing to 1, nothing new happend, still same problem.

its realy odd shit, i mean why the hell does the freaking monitor have to shut down xD. I actually get a picture for a few secs. then monitor shutdowns while i can hear sound. then i need to press alt + f4 to take control over the pc, but after that, the pc gets like 3 times slower, then i need to restart it. i've done this like 5-7 times now trying to fix the shit lol. its probably because i use stupid windows vista, thats all i had when i rebooted my stupid pc.