This CD Key is bound to another account.

[playtime]

Well, unbind it then cos it's my key and it's always been on this account.

I bought the game on Steam - in fact I pre-ordered it after playing the beta with friends.

I've been working away from home for 8 weeks BUT I played online the first week I was away so I know the key works.

Now I'm back and I get this issue all the time. I missed the first proper regular Sunday night gaming since I got back because of this.

Steam took 4 days to get back to me and completely missed the point - 'We see you're logged in and able to play the game'

Yes, the skirmish games. I can't access the multiplayer. Still can't.

I've seen one more post like this but the site it mentions looks like a scam so I've not touched it.

So, can someone here help resolve this? What's the official channel?