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IL-2 Sturmovik: Cliffs of Dover Latest instalment in the acclaimed IL-2 Sturmovik series from award-winning developer Maddox Games.

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  #1  
Old 08-02-2011, 07:41 AM
Tree_UK
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Default Ubisoft for patch?
I sent an email of complaint to 1C, my complaint was based on the lack of information and the fact that the game was sold only half finished. This is the reply, make of it what you will.


Hello,

I’m sorry for my late reply. I was advised that the correct company to turn to is Ubisoft as they are a publisher of this title. Please contact them for either a refund, or help with making the game work properly on your PC.

Thank you,
Kasia Orman

1C Publishing Tech Support
  #2  
Old 08-02-2011, 07:44 AM
albx albx is offline
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Quote:
Originally Posted by Tree_UK View Post
I sent an email of complaint to 1C, my complaint was based on the lack of information and the fact that the game was sold only half finished. This is the reply, make of it what you will.


Hello,

I’m sorry for my late reply. I was advised that the correct company to turn to is Ubisoft as they are a publisher of this title. Please contact them for either a refund, or help with making the game work properly on your PC.

Thank you,
Kasia Orman

1C Publishing Tech Support
send an email to Ubi then... I'm curious what will be their answer
  #3  
Old 08-02-2011, 07:50 AM
retrojet retrojet is offline
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That Kasia,

What a card


I can't blame him, can you?
  #4  
Old 08-02-2011, 08:05 AM
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JG52Krupi JG52Krupi is offline
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Come on tree get a bit of patience I am sure the patch will be coming soon.
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Its a glass half full/half empty scenario, we all know the problems, we all know what needs to be fixed it just some people focus on the water they have and some focus on the water that isnt there....
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  #5  
Old 08-02-2011, 08:19 AM
jimbop jimbop is offline
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Yes, I don't think the next patch will be long now. Anyway, I bet ubi would just send you back to 1C for an answer!
  #6  
Old 08-02-2011, 08:25 AM
skouras skouras is offline
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Come on tree get a bit of patience I am sure the patch will be coming soon.
agreed
  #7  
Old 08-02-2011, 08:30 AM
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klem klem is offline
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Yes, I don't think the next patch will be long now. Anyway, I bet ubi would just send you back to 1C for an answer!
I think you're right. Ubi do sales and refunds and can only refer bug/patch issues to 1C.

1C set this forum up to enable direct contact with its customers.
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Old 08-02-2011, 08:35 AM
Allons! Allons! is offline
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Tree, u could ask Kasia for a photo of her in the mean time until we get new ones from the developers..
  #9  
Old 08-02-2011, 08:39 AM
scotchegg scotchegg is offline
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For God's sake, pleeeeeeeeease get a refund and go and be at peace.
  #10  
Old 08-02-2011, 08:41 AM
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JG52Krupi JG52Krupi is offline
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I do feel sorry for Luthier and his team, they released quick fixes and broke things in the progress result in more moaning... Now they spend more time on the patches and get even more moaning I never considered myself a patient person but compared to some of you guys well... Just read some of the posts here it would make an interesting study for a psychiatrist
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Quote:
Originally Posted by SiThSpAwN View Post
Its a glass half full/half empty scenario, we all know the problems, we all know what needs to be fixed it just some people focus on the water they have and some focus on the water that isnt there....
Gigabyte X58A-UD5 | Intel i7 930 | Corsair H70 | ATI 5970 | 6GB Kingston DDR3 | Intel 160GB G2 | Win 7 Ultimate 64 Bit |
MONITOR: Acer S243HL.
CASE: Thermaltake LEVEL 10.
INPUTS: KG13 Warthog, Saitek Pedals, Track IR 4.
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