Problems with the game starting

mike milnes · #1 01-12-2010, 12:37 PM

Hi,
I recently bought the game in a package with KB-the legend from steam. the legend game works fine but when i try and load armoured princess it does not. it loads up fine but as soon as i try to start a new game or adjust any settings then the game just stalls. if adjusting the settings then it goes blank but when i start a new game it shows a picture of a mountain with various structures on it (one of them looks like a snake head). can anyone help?
thankyou

Nike-it · #2 01-18-2010, 09:03 AM

Quote:

Originally Posted by mike milnes

Hi,
I recently bought the game in a package with KB-the legend from steam. the legend game works fine but when i try and load armoured princess it does not. it loads up fine but as soon as i try to start a new game or adjust any settings then the game just stalls. if adjusting the settings then it goes blank but when i start a new game it shows a picture of a mountain with various structures on it (one of them looks like a snake head). can anyone help?
thankyou

First of all update all your drivers, and also post detailed specifications of your PC.

mike milnes · #3 01-18-2010, 12:18 PM

Windows vista 32 bit
3.00GB RAM
Intel Core 2 Duo CPU

is that what you need to know?

Nike-it · #4 01-18-2010, 12:20 PM

Quote:

Originally Posted by mike milnes

Windows vista 32 bit
3.00GB RAM
Intel Core 2 Duo CPU

is that what you need to know?

what is your video card? By the way, did you update DirectX? It may be the problem, as AP needs newer version then The Legend.

mike milnes · #5 01-18-2010, 09:41 PM

as far as i can gather it is mobile intel 965 express chipset family. could this be right?

Nike-it · #6 01-19-2010, 06:06 AM

Quote:

Originally Posted by mike milnes

as far as i can gather it is mobile intel 965 express chipset family. could this be right?

It can be. You have a notebook, right? So did you update DirectX?

mike milnes · #7 01-19-2010, 01:19 PM

yes updated it, its now 9.0, thats the latest i could find. by notebook, you mean laptop? if so then yes, if not then no! thanks

Nike-it · #8 01-19-2010, 01:25 PM

Quote:

Originally Posted by mike milnes

yes updated it, its now 9.0, thats the latest i could find. by notebook, you mean laptop? if so then yes, if not then no! thanks

Yep, I meant laptop. Does it work now?

mike milnes · #9 01-19-2010, 10:20 PM

no still nothing, when I start task manager it says it is not responding

Nike-it · #10 01-20-2010, 06:49 AM

Quote:

Originally Posted by mike milnes

no still nothing, when I start task manager it says it is not responding

Well, make Dxdiag report and send it to our support (support@1cpublishing.eu), maybe they know how to solve this issue.