Why so little interaction with the community?

[MadTommy]

Why do we get so little communication and interaction from Maddox Games with the community?

I really don't understand. We know there are issues with the game, Luthier has repeatedly said he is not happy with the state of the game.

I just find it so odd that we get so little feedback and input over bugs & issues raised. Every other official sim forum has input from the developers, its important. Bugs get reported with no acknowledge. We get patches with no change logs. Statements of development that never materialise, promises of patches 'very soon', where very soon is 6 months. We have a community manager who can either say nothing or seemingly knows little about CloD.

With supposedly the future of the sim & developers dependant upon the success of a sequel you'd think the team would try and keep its customers somewhat engaged. Its just so baffling and counter productive to future sales. It is certainly putting me off any future purchase from Maddox Games.

I'd love this series to be a success, but for the love of god Maddox Games seem to be their own worst enemy.

I think there maybe an annoucement coming very soon as to the future of CLOD and its sequel, i.e. what direction its going to go in, its possible that the Dev's are just waiting for the 'green light' before an update can be given.

[MadTommy]

Sarcasm?

Sure there was talk of an announcement in June.. never happened.

There was a change log due after the last patch, never happened.

There where features removed and fixes required that would take a '3 days for this 3 days for that'.. never happened.

A questions & answers sessions, questions to be answered at the end of the day.. never happened.

Just to name a few of the things that they have communicated to us about off the top of my head. Its just all so disappointing, i don't mind deadlines slipping, plans changing etc etc.. but just keep us in the picture!

Simply communicating with the community would make such a difference, and it is so easy to do. A 20 word post takes a minute to write at most. You'd think they could spare us 5 minutes a week to keep us on side. All very odd.

[Mysticpuma]

Yes I agree, but in 'the old days', they had the right idea:

http://forum.1cpublishing.eu/showthread.php?t=34559

Sadly it seems they had been reading "Great Expectations" and we believed it

Hopefully 'soon' we'll get some answers ro the 150 questions asked, maybe if we are lucky they'll amswer one-per-week and make us appreciate the effort they put in to community realations!

MP

[tintifaxl]

It's really very simple: they have nothing to tell us.

We all know about CloDs shortcomings and they have to meet a milestone for the new project, so they can't do anything for CloD right now. Why waste time restating the obvious?

They will start to talk to us again when they can anounce the new project.

[yobnaf]

Originally Posted by Mysticpuma

Yes I agree, but in 'the old days', they had the right idea:

http://forum.1cpublishing.eu/showthread.php?t=34559

Sadly it seems they had been reading "Great Expectations" and we believed it

Hopefully 'soon' we'll get some answers ro the 150 questions asked, maybe if we are lucky they'll amswer one-per-week and make us appreciate the effort they put in to community realations!

MP

and after all questions are answered only 2 weeks until the release of the patch.

[zapatista]

Originally Posted by MadTommy

Why do we get so little communication and interaction from Maddox Games with the community?

there was initial communication in the forum here, but with the torrent and volume of complaints after the initial CoD release18 months ago they have been a bit overwhelmed by the "feedback"

since then a handful of perpetual whiners and psychopathic trolls who camp here have even been bitching at whatever is positive about the sim as it has been gradually fixed, so it stinks up the forum and doesnt really create an environment for positive interaction

[carguy_]

Originally Posted by zapatista

since then a handful of perpetual whiners and psychopathic trolls who camp here have even been bitching at whatever is positive about the sim as it has been gradually fixed, so it stinks up the forum and doesnt really create an environment for positive interaction

Very true, sadly.

[Feathered_IV]

There have been any number of moments in the past where they have announced a new commitment to "constant updates" (oleg's words, not mine).
These usually result in great rejoicing by the community for a brief moment. However these announcements have usually been the harbinger of long, protratcted and obstinate silence form the devs. They don't seem to have the commitment to follow through on these sort of things. Perhaps they just don't care or do not have the experience to understand how important it is. I get the impresion that Luthier, much more than Oleg, does not particularly like the community or his product's customer base. Whenever he has referred to us, it has been with some disdain and a sense that we are an unpleasant nuisance to his circular development cycle.

[Trumper]

If you walked into a shop and was treated by the shop workers the way this lot interact on here the shop would be shut in no time.
Stop blaming people for complaining ,it is the only way you can get your message out that things are wrong.
If the product was ok then there would be no need to complain.
I bought the game knowing my computer would'nt run it because i hoped it would be mended and then i could spend the money upgrading the computer.
I bought in good faith of a positive interaction and development but alas