Yes, I know. I have numerous games from SCS that I am very satisfied with. The reason I bought this game because SCS was not producing a new American trucking game, which is kind of disappointing. I never see anyone from 1C on the forum unless there is a problem. I do not think they take this game seriously as a simulator. When I tried the game as an outlaw racer trucker, the game worked perfectly because it has very few simulation elements. 1C markets Rig n Roll as a simulator but it is very much like an arcade game, which is not what us buyers asked for. 1C has to listen, like you said, and fix these problems that causes the game to lose support.
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