Quote:
Originally Posted by mar01006765
Is there audible noise on the line through the handset? if so try unplugging all other phones and using a different phone incase it's ur equipment at fault.
If it's not your equip. at fault, contact BT and they will run tests / send an engineer out. (but if they determine the fault to be your gear they will charge you £120 for the call out)
You pay the same line rental as everyone else and deserve to have the same quality of service  |
Great advice, but I've been living at the same place for sometime now and have already been there and done that!
BT normally turn up, tell me the line is crap, dick around for an hour then bugger off having solved nothing! At one point they told me they were going to "increase the gain" on the phone line which did actually seem to work... for about a month.
Still the broadband is way more stable than dial up ever was on the same line, but its still a bit prone to dropping in and out. The solution really is for the phone system in the block to be completely renewed.