It's funny on the back of the case it says it supports alot of stuff, in the manual it says you should upgrade from xp to vista to try and solve your issues
. This is something they could always tell you on the case, mind you by reading it in the manual you have to buy the game to break the seal to get into the case don't you.................
This game is not stable enough to run on the majority of pc, they don't know how to fix it, that's why the patch took so long to be released, and when it was it made no differrence what so ever. They will tell you it's probably due to your pc being unstable if you email the tech dept. However this wouldn't explain how I can play any other game on the planet and this has never happened before.