I looked in Event Viewer (Control Panel/Administrative Tools/Event Viewer if you're using classic view) and here's the event when the game crashes:
Faulting application kb.exe, version 0.0.0.0, time stamp 0x48e5fee9, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception code 0xc0000005, fault offset 0x0002f217, process id 0x130c, application start time 0x01c98594f8c46390
So "faulting module ntdll.dll" might be a clue, particularly if you guys are getting the same message.
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