Quote:
Originally Posted by Force10
Chivas, check this out:
"I apologize for not being able to come back and answer your questions, we are really at a crucial point in the patch that requires my full attention"
You know how long it took me to write that? 20 seconds. I don't care how busy you are, you can take 20 seconds out of your day to write something similar to at least give the illusion that your customers matter a tiny bit.
Very few things in life piss me off more than someone telling me they are going to be somewhere or do something, and then have them "flake" by not showing up or bothering to call and let you know. It's a major slap in the face.
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I know everything is so easy, I can't understand why there would be a problem, but there obviously is a problem. Maybe its a problem they'd just as soon not talk about. I suppose they could lie, as they're constantly accused of that anyway. I'm quite sure there are reasonable explanations for their actions, as the conspiracy theories around here make no sense, nor is it a case of them just not liking us enough to call.
