Quote:
Originally Posted by Feathered_IV
I get the impresion that Luthier, much more than Oleg, does not particularly like the community or his product's customer base. Whenever he has referred to us, it has been with some disdain and a sense that we are an unpleasant nuisance to his circular development cycle.
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I have the same feeling. Let's try to understand their logic lying behind such consideration.
Right now the sales of CloD per time unit has drpped down to a steadily low digit. Those who didn't buy CloD before and on its release are not likely to ever buy it, after seeing how disapointing the game status and aftersale support have been.
They have eraned all what they could earned. In order to presell as many copies as possible, they even kept sending out falsely optimistic information regarding the status of game development to the eagerly waiting community.
With that amount of money, though far from satisfactory, they initially attempted to fix this game, in hope of persuading those waiting custumers, who still held their money in hands, to take their moves.
But the development was not going as smoothly as they originally thought. They spent too much time and resources without getting equivalent outcome. And the market price of the game dropped quickly. It became more and more pointless to continue that attempt, since even if the game is finally fixed, its generated sales (as low as $3 per copy) won't bring them enough profit to cover the expense of the remedial development.
So from a business viewpoint, shifting their development priority to the sequel was obviously right.
Now here comes the most important part. Because 1C has nearly no competitors in the WW2 sim market that can cast threat to them, they don't need to keep us engaged and satisfied. The reasoning behind this is that they are not afraid to lose their customer base, because nobody can steal it, at least for now. They know clearly that as long as they finally get the sequel back on track, those who formerly swore not to buy the sequel will still happily empty their pockets for it.
Sadly, once buyers make their payment, they lost their controlability over the developer. That is why a refund system is essential.
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