I really would have thought that the result of Luthier offering to answer questions after not being around for a few months would have been predictable.
That's not to underestimate the amount of time needed to wade through those 15 or whatever pages and write up answers...but that then leads to 'what could they say about it?', and that's simple really - "sorry guys, this is going to take a little time. We'll get back to you next week".
It's really a matter of common courtesy and common sense on this one.
I'm almost (but not quite

) past caring to be honest, but it's just really crap public relations. They just never seem to learn.
I keep trying to give them the benefit of the doubt and hold in there, but they keep pointing that shotgun at their own feet and pulling the trigger.
Also, I'm not looking for apologies or whinging about paying £50 for the collector's edition or threatening not to buy the sequel (who am I kidding?) - I would just like them - for once - to do what they say they are going to do dammit! Especially on something that Luthier set up himself without any need or prompting from anyone else!!!!!
And yes, I have had a few 'ales' 