Well, if that's true, then some of us can just stop supporting their product

Don't they realize the door swings both ways, and as mentioned earlier, no one "needs" their product, however, I dare say they do like their paychecks. Seriously, if you wanted to restore some confidence in the BOM add on and have people really excited about it, you would THINK you would release a patch that would solve graphical and other issues. This would SURELY induce more people to trust the BOM and buy it, I would, however, I won't buy it until and WHEN I know that the graphic problems, dust/clouds/particle effects are fixed, the CTD is fixed, etc. I could go on, but it seems what's the point.