Well, ill just say this for the folks that don't venture into other realms of gaming: what we're going through with patches, bugs, and delays is on par with what every other developer is going through. Blizzard is the most recent one that pops into my mind, as they're cutting announced features long after starting pre-orders just months before release. Every developer has these same issues. I'm not giving any opinions on whether that's right or wrong, just stating facts.
Now, what annoys me is that the company has lashed out at its entire customer base by withholding information specifically because they felt slighted by a small percentage of their customers. This is not the way a professional (individual or corporation) should conduct themselves.
That being said, I can understand their reaction. These are real people, they do have feelings, and after spending as much time creating a product as they have I can sympathize with them not wanting to share anything until it is 100% fact.
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