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Originally Posted by Force10
Wow Chivas. Not sure where you went to business school, but it might be time for refresher course. Your saying that having 70% of your customers annoyed and questioning the quality of your product doesn't matter? I would guess that BOM will have 75% less pre-orders than COD had. Not a good business strategy if you ask me. With the shameful release of COD the best thing to do is damage control. The way you do that is good customer relations. What do we get? Luthier thinks we should be grateful that he is supporting the sim 7 months after release. Huh? They need to remember, we rely on them for a fun hobby, they rely on us to get a paycheck. See the difference of importance there?
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Preorders are no longer a factor, they've already sold enough of the first product. There is no doubt there are alot of unhappy people and they will wait to see how the next product turns out before buying. What we say or the developers say in the mean time will have very little effect on sales. You don't need to like the manufacturer to buy their product if the product is good, and there is no competition. Even the haters, are still here posting, and waiting, and most will buy if the product if its good. If they fail they fail, and the forum will soon fade away, with a few haters still here saying I told you so to no one.