He said that it stay at"Connecting" that would mean the following, unless i read it wrong.
1 - Port router is lock as well as firewall blocking the Internet network from Connecting
2 - Unstable Internet due to a share network with others or a file is being downloaded in the background
3 - You're using a public Internet that are lock for online gaming
I would suggest trying the game somewhere else than the one you're using now as it seem lock from the router or the windows firewall or antivirus as well.
__________________
 [CENTER] 
===
|