Oh how very kind of you to call me a child just because I ask for and advise a professional company with more than a dozen employees, engaged in making a game for an global audience, to actually do some customer relationship management.
What you just stated only leaves the explanation of a lack of real life experience. Because in my real life information management is a key quality of personal and business scenarios.
Let me tell you one thing. In the world of (especially working) adults communication is just a very, very important thing these days. And contrary to your, not well thought through, statement it is not that important with kids. It gets more and more important the higher you climb the "ladder". The more responsability you have.
Further, if you would really read my post (sadly you didn't, at least it appears that way) you'd understand that I didn't ask them for a status update every 5 minutes.
All I'm asking for is a little respect and professionalism.
Where I'm coming from there is a saying: Kunde ist König (customer is king) and I need to abide by it, and I do so willingly, to keep my clients happy and guess what: they are happy when I tell them specific dates, when I inform them of problems, when I tell them when these problems will be solved and that I'm working on it, when I give them status updates etc. - especially if they paid for the product already! Something that is now different from before, when CloD wasn't released yet.
In other words: it's professional and ethically correct to inform the community and your customers. Also it's very, very positive for your companies image. Who will really trust a company programming a game if they can't even use a simple internet forum or upload images? Right: no one. Because they appear lazy and, excuse me, stupid, if they can't even interact with a simple tool like a forum.
Also you don't sell an unfinished product and then save 5 or 10 minutes each day in a full development team of a dozen guys or way more. Their team has enough productive hours each day - if one of them would take only 10 minutes to inform the community it wouldn't affect their development at all.
So before you start calling people childish you might take that advice yourself and actually stop being one in the first place.
