See his US Market welcome message:-
http://forum.1cpublishing.eu/showthread.php?t=24692
"4. We do not at this time have anyone doing community relations, which means we spend less time than we’d like to interacting with you, or rather, providing answers to your questions. We are up on these boards every day reading what you have to say, and it does often drive our design decisions and priorities."
They have no-one spending time on community relations at the moment. We know that's a bit of a slap in the face but that's what they are doing, spending all their time on dev work.
And yes, I think he's wrong not to say something about progress.