Quote:
Originally Posted by bongodriver
Yes but that community manager will need to be on a payroll, and that diverts funds from paying decent 'non saboteur' programmers, and think of it this way, who is going to tell the community manager how things are going? if they have the time to explain it to them then they may as well explain it to us......?
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Yes, it's a good point, bongodriver. That is exactly my experience with community managers on other forums - they just have to go away and ask for the answer by email which presumably takes the same time to type as it would on a forum page! Not sure of the usefulness to be honest, at least whilst the primary discussion topic is bugs which can be handled much more efficiently by a tracking system.