They don't really need to, they are effectively a monopoly in the WWII flight sim market.
I actually like the current situation
- Those for whom the sim works are busy flying it, those that can't are waiting for patches
- Luthier gave us the short-term roadmap just a few days ago. And no, i don't need to know what goes on in their office on a day by day basis, a "patch-bug report-dev update-next patch" cycle is all that's needed.
- The main forum page is general discussion like it should be and specific topics go into the respective sub-forums.
It's a nice, easy to browse forum now that people have learned some netiquette and take the time to post in the relevant section. If by what many refer to as an "excited" forum they mean the situation shortly after release, then i'm very thankful we don't have it anymore.
It wasn't excited, it was a disorganized mess of double/triple posting threads on the main page because people couldn't take the time to use forum search and see if their issues had been brought up, along with a lot of "the sim is completely broken/no it's completely perfect" wishful thinking arguments.
I guess people got tired of arguing just for the sake of it. About time i say, as that leaves the stage free for others who can contribute in a more useful manner.
It's actually easy to browse through now and you can quickly find what interests you, instead of having to wade through an avalanche of agitated posts.