[Qpassa]

They have replied me:

Dear Customer,

Your service request : SR #{ticketno:[XXXXXXX]} has been reviewed and updated.

Response and Service Request History:

Thank you for contacting AMD Customer Care.

I understand that some blue stripes appear when you play a record of Cliffs of Dover. This problem will occur if the drivers for your add-on video card is corrupted, wrong drivers were installed, or the drivers itself are not installed properly. To resolve this problem, I attached a link below instructions on how to remove and install the drivers for your reference and the driver download page for your convenience.

Driver installation instruction:

http://support.amd.com/us/kbarticles...tWindows7.aspx

Driver download:

http://sites.amd.com/us/game/downloa...n_win7-64.aspx

Should you need further assistance, please do not hesitate to contact us again.

In order to update this service request

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

AMD Global Customer Care

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The contents of this message are provided for informational purposes only. AMD makes no representation or warranties with respect to the accuracy of the contents of the information provided, and reserves the right to change such information at any time, with or without notice.