DMS is the developer of the game. Here is the link to their technical support forum:
http://www.digitalmindsoft.eu/forums...orum.php?f=156
You can check it out. You might send a private message to Instinct, if you think the forum doesn't help you or your problem is serious.
Also have a look at FAQ:
http://www.digitalmindsoft.eu/forums...p?f=148&t=7975
Cheers