Although I've not solved it at all - I did notice when fiddling with config's that I didn't seem to have all the info that other who can start the game do... specifically config info on screen resolution and D3D render:
I did not have the bolded lines in either config file (the Steam or 1c folder). It's not solved the issue, but perhaps indicates what's going wrong?
[window]
DepthBits =24
StencilBits=8
DrawIfNotFocused=0
SaveAspect=0
Render=D3D10_0
width=1440
height=900
ColourBits=32
FullScreen=1
ChangeScreenRes=1
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