Quote:
Originally Posted by USA Trucker
XMathewx75 has many issues as to why his game don’t work (slow processor, low Ram, and low quality Graphics Card).
I understand your dilemma though. If Steam is selling a faulty and/or defective product, and can not supply you with an alternative method to get it to work, you are entitled to a full refund. Don’t be fooled by their “No Refund Policy” disclaimer. They are in violation of several Federal & State Statutes, and must adhere to FTC & Consumer Affairs regulations that include DLC & DLSP (including third party DLSP). They tried that with me on two questionable games I purchased here in the US, and refunded me the full amount. I’m sure your country has similar laws on the books. Your case would be considered as “faulty and/or defective“ product. You can even get your credit card to place a charge-back for this product (within certain time constraints). Be sure you submit the proper Steam Support question, and keep track of your support ticket #’s along with their replies for evidence. Be polite, but firm in your request.
I wish you well on whatever way you pursue this.
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thanks,
not sure what to do.. steam offered me store credit as a refund...
but what I truly wanted was to just play the game... lol
anyway I understand that Mathew at the top here has a computer issues itself.. but what I'm reading here is that the game doesn't even start because either steam is blocking it or.. something is missing that cause steam to be unable to run it..
a steam pop-up window shows up after it said launching Rig 'n Roll most likely means that there is some kind of file missing to play the game... since he downloaded the game 5 days before I did I assumed he had the same problem I had...
in any way thanks for the replies and concern you've shown.. it's appreciated.
Kind regards
Demper