While i generally agree, i don't think that the end user is responsible for ensuring the sales of the product.
In fact, i think that sub-par products which are allowed to sell well only give off false impressions to the publishers (it's usually the publisher who's at fault and not the developer in most cases), allowing them to build a habbit of poor follow up support and giving the impression that the simulator community will take any bone that's thrown to them in order not to endanger the continuation of a series. In my opinion, this doesn't help the genre but damage it.
It's been argued at length in the recent past and in both cases that come to mind it was a publisher fault. One was the rushed state of RoF at release, which showed clear signs of improvement only after a dedicated flight sim publisher took over. In that case, most people who wanted to keep things "hush hush" used the argument that highlighting the negative stuff would "kill" the sim.
The other case was Silent Hunter V. This was totally inexcusable as the publisher could certainly afford the expense of some extra testing and the wait to come up with a better copy protection method that won't lock legitimate users out of the game. Again, in the subsim forums people argued that we should all stop talking about the negative stuff because Ubi might never publish a follow up title again. To be honest, i wish they won't. It would be much better for the series and the genre as a whole if a smaller independent publisher got the rights for the next installment. Even if they can't buy the rights to use the name and have to come up with a new one, people would buy it because they'd know it's from the makers of the SH series.
Just like if Oleg's team worked for a different company, we'd all still want to see what his next project would be and want to buy it, because it's the talent behind the code that matters and not the branding.
In my opinion it's the forced publisher deadlines, often tacked-on and poorly implemented copy protection methods and resulting drops in overall quality and usability that kills games. You can't force people to buy rotten tomatoes just because you're scared the local grocer will go out of business. In fact, it is usually in everyone's benefit but him if he does go out of business and someone more competent takes over the spot.
Highlighting what the customer base wants changed is a very important part of propelling this hobby forward. As long as it's not done rudely, it should persist because it's the main driving pressure for developers to improve and publishers to listen...it's our money that funds this industry and we have a say on things as a result.
That being said, i believe the situation around here has shifted to the other extreme where no matter how accomodating the developer is, there are people who will do their best to find fault with something just in order to score points in forum vendettas. This is also counter-productive, as it moves the focus from the constructive and useful effort of spotting and correcting mistakes and incorporating improvements, to hunting obsessively for tid-bits with the aim of rubbing it in people's faces for the sake of ego boosting.
The discerning factor between useful and useless input is mainly the intent, because this carries over to the equally important presentation and wording of the issue, which in turn determines how positive or negative the reception of said input is by the community at large.
Look at Flying Pencil (formerly Frantishek) for example. He provided some interesting data from hands-on experience with some warbirds in a museum. The community receives his comments in a positive way because he backs things up with hard data, he is genuinely interested in helping improve certain aspects of the sim for the entire community and as a result, it shows in the way he words his posts and people like reading them.
I too could grab a camera and start visiting museums, but if i came here and posted in an aggressive manner, demanding the moon and the stars with the sole purpose of flaunting my amateur expertise in front of everyone's face, you can be sure that it would both show through in the way i worded things and also that the reception by and large would be a negative one, thus ruining both the presentation of otherwise useful material and my future credibility as a poster.
I think the majority of people are not disruptive by choice and design. In my opinion, what happens most of the time is that a lot of people can't cope with having their viewpoint challenged in any way and coupled with the overall enthusiasm and impatience it leads to trouble.
I often see posters who know their stuff and have valuable insight, ruining their own posts by always being too eager to pick up the glove and reducing themselves to troll-bait.
Finally, there's the issue of the language barrier. There are many cases where a non-native speaker will come off sounding overly negative or agressive, when in fact the main culprit is the lack of proper syntax that makes his posts sound "somehow" that doesn't agree with the rest.
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