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I assume you're loading the save game from chapter 16, move to the point where next level loads, and the game crashes while loading?
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Precisely. As the PC is reaching for the door that leads to the first map of Chapter 17, the game crashes to desktop as opposed to loading the next level. Aspyr technical support provided me with this generic "scripted" response dated 6-9-09:
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Thanks for contacting Aspyr Media. Unfortunately the video card you are using is a card that has not been tested and therefore is not supported. Your feedback is greatly appreciated and we will investigate issues with this card as soon as one becomes available. As of right now I can't offer you support.
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As far as I can determine, no other patches/fixes were released, thus I haven't been able to complete the game.