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-   -   Crashing on videos (http://forum.fulqrumpublishing.com/showthread.php?t=6715)

Zak Blayde 03-19-2009 09:30 PM

Crashing on videos
 
Hello,

I have a serious problem with Necrovision, each time a video begins to play, I have a huge chance of game crashing. It happens with the logos at the beginning and with the ones at the end of levels.

I think to a codec problem.

Is it known ?

Zak Blayde 03-19-2009 09:58 PM

It seems that with a graphic driver update, the problem is resolved.

Nike-it 03-20-2009 06:13 AM

Quote:

Originally Posted by Zak Blayde (Post 70318)
It seems that with a graphic driver update, the problem is resolved.

In future if you face any problems give more detailed info about your system, as it's almost impossible to advice anything besides updating drivers.

Zak Blayde 03-20-2009 09:02 AM

I have a GeForce 8800 GT and I run the game on Windows XP.

Nike-it 03-20-2009 09:11 AM

Good, but as I wrote to you in the other thread, the best variant for such cases is sending dxdiag report to our support team. With this info the solution can be found much faster.

Zak Blayde 03-20-2009 11:22 AM

The problem is not resolved, it happened again. What is the email address for the dxdiag ?

Nike-it 03-20-2009 11:26 AM

Quote:

Originally Posted by Zak Blayde (Post 70373)
The problem is not resolved, it happened again. What is the email address for the dxdiag ?

Send it also to the support team (support@1cpublishing.eu)


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