refund?
 

Is there any way to get a refund of this game if i down loaded if off steam because i should not have to try and figure out why my new game doesn't work please any help would be appreciated.

why refund?? there is demo available so you can check this always ... and whats your problem? And if u want refund from steam why do u write here?

If you bought it off steam, however, you will want to look for a refund from them.

Problem
 

\BMRender\rmode.cpp(1598): DirectX call failed: -1, -1, 3_FAIL (An undertermined error occurred inside the Direct3D subsystem) is the error message i get when i start the game up and iv been looking at all the forums for solutions and haven't found any with the same number error as i have. I don't want a refund i would rather play the game but i also didn't know if the problem was steam related or the game itself. any help or suggestions would be appreciated.

Problem was mentioned on this forum pretty much a lot. The solution is simple. ITs caused by newest nVidia drivers, so u need rollback to older version. Currentyl there is no other way. Nvidia said they are wroking on solution, yet corrected drivers werent released.

does this apply for ati graphics drivers as well? which is what i have

Nope it does not.

Hmm if its on ati i dont know what to say. Contact company techincal support
support@1cpublishing.eu

i sent a email ill let everyone know what they say about the ati drivers

well, I'm f'd because I bought the stupid game from metoboli and it is obvious I will never be able to play the game do I'm f'd out of $30 so I want to take another $30 and buy it again from someone you don't need a masters in computer science to figure it out. I have an idea: why don't you have a physical copy of the game so it just might be easy for the rest of us who don't have degrees in computer science.

Sigh.
It`s not NVidia, nor ATI.
It is Micro$oft`s Windoze update that is causing this havoc.
See other replies for the fix.