New PC - Occasional blue screen
 

I did a fresh windows 7 64 bit install. Occasinal my internet browser crashes - actually it happens allot. Some old games that were stable now occasionally crash. However Im more bothered about the blue screens of death.

Ive updated the gfx card driver, updated Bios and changed the PSU... I installed the driver that came with the PSU and MoBo.

Motherboard, ASUS M5A7L-M/usb3
GFX card, ASUS EAH6850
680 Watt PSU
8GB ramm




Here is the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030E3CE9
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040112-20077-01.dmp
C:\Windows\Temp\WER-23696-0.sysdata.xml


Anyone got any ideas?

Also when I installed Clod, it didnt install properly and I had to manual install the c++ and .net stuff.

I don't know BSOD codes so well, might be a bad RAM stick. Have you overclocked anything? Did you build it yourself? Is it your first computer you built? Do you have a harddrive or a SSD, are they set in IDE mode or AHCI mode?

The ramm is showing up as it should in properties. I have not overclocked anything but the gfx card came over clocked 790Mhz. I did build it myself. It is the first computer I have built. Its a HD and I dont know what IDE or AHCI are? :-P

Sometimes there are syptoms before a crash but sometimes the crash never comes. I get a no tearing but like a massive hole in the graphics, sometimes just for a second.

Ok, well even if the RAM is showing up as it should doesn't necessarily mean it functions as it should. Might be bad stick(s), not too uncommon. Ok, so the GFX was factory overclocked then? If you don't know the difference between IDE and AHCI then your hd is probably in IDE mode which equates that out of the picture. It's hard to say what it might be sitting here...hmm. You have the latest drivers for the GFX installed and they are 64-bit drivers I presume? The BSOD comes in any situation you say...hmm. How are the temps in the case? Do you have any fans blowing in and/or out air?

EDIT: Have you connected the 6 pin PCI-E cable from the PSU to the HD6850?

go into the event viewer and see what is states in there. its under control panel/administration tools/event view/ look for the latest times your system crashed and look for the event /

Also make sure chip-sets are up to date i.e AMD or Intel

Check this site-out guru3d.com go through the down load sections make sure you have the latest drivers direct x installed?

I have a brand new PC downstairs (a year old now).
It gave me the blue screen of death multiple times, so I took it into the shop to see what the problem was.. 5 visits later they still didn't figure out my problem.. So, it still sits downstairs collecting dust.

I feel for ya Farber.

It happened to me as well a while ago and in my case it was a bad ram stick even though I got all kinds of errors with my bsods.
Took me a while to figure it out.
Try taking out a stick and just running with one, well depending on your configuration (2x4gb or 4x2gb?).
To check temps I highly recommend to go to cpuid.com and get their hardware monitor, at the same time you might as well get their cpu-z utility.
Run the hardware monitor and check your cpu temps as well as the gpu temps.
Another usefull tool to set a custom fan profile (besides other things) is MSI's afterburner to avoid overheating of the gpu.
All these utilities are free and 100% safe to use.
But like I wrote, my first guess would be, as others indicated, a bad ram stick.

Maybe and yes.

Normal. Case fan blows out.

Yes.

http://i1020.photobucket.com/albums/...er82/error.jpg

What?

Will do, yes Direct X is installed - both 9 and 11 I believe.



Thanks

I will consider that as an option.



Its proberbly at this point (as the crictical error is kernal power) I should mention the power button on my case wont connect to the MoBo, Im waiting to get my hands on three pairs instead of this backward internal USB plug. I am staring it with a screw driver - shorting the pins...

Also this MoBo has an onboard gfx chipset. The drivers are not installed and its using the gfx card in device manager.

Now that is an awfully strange way to turn on a comp. What kind of case is that. I thouhgt powerbutton connections are standardised by now.
And the internal gfx chipset on the mobo should not matter at all if you have your gfx card installed with drivers, as you do.

Its a HP case. Imagine the internal connector of a USB port, it has a blank in one corner, now mirror the image. - Thats what the pin connect looks like. However the ASUS MoBo uses 3 paired seperate connectors. 1 pair for reset, 1 pair for power, 1 pair for LED's. I put a jumper across the power and hope I could turn it on from the PSU switch but no joy.

Try running the "windows experience index"...computer/properties/WEI...
will analyze the ram, your card, hd's etc.

I ran it before, I just re ran it.

Processor 7.3
RAM 7.6
Graphics 7.7 (this was 5.2 before?!)
Gaming Graphics 7.7
Hard Disk 5.9

System
--------------------------------------------------------------------------------

Manufacturer System manufacturer
Model System Product Name
Total amount of system memory 8.00 GB RAM
System type 64-bit operating system
Number of processor cores 2

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 699 GB
Disk partition (C:) 616 GB Free (699 GB Total)
Media drive (D:) CD/DVD

Graphics
--------------------------------------------------------------------------------

Display adapter type AMD Radeon HD 6800 Series
Total available graphics memory 4855 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3831 MB
Display adapter driver version 8.950.0.0
Primary monitor resolution 1920x1080
DirectX version DirectX 10

Network
--------------------------------------------------------------------------------

Network Adapter Realtek PCIe GBE Family Controller

Notes
--------------------------------------------------------------------------------

The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits.




Number of Cores 2? WTF?

Ok the box the mother board came in says:
AMD 760G Chipset
AMD phenom II X6

It also says something about core unlocker? I thought it was a quad core and in task manager it shows 4 cores. However here it says 2? Also on the boot screen it says press 4 to unlock cores.

This is the board:

http://uk.asus.com/Motherboards/AMD_...USB3/#overview

i have found that these random and unrelated BSOD have to do with a item not seated properly, I would reseat your video card mem and make sure all conecctions are tight,

also please put up the model number of your ram, this does not apply all the time but once in a while it does http://usa.asus.com/Motherboards/AMD...5A78LM_LX/#MSL

infact post all the model numbers for everything you have on the PC

How old is your PSU?
I'm not saying...or contradicting what the other folks have suggested.
For sure, their advice would be the first things to check.....
All I am suggesting for your consideration?
After me having spent, $500.00 bucks, just to learn?
My PSU (power supply) was for crap...12 volt rail was bad.

Many folks every where....say, that a "solid" PSU is the primary consideration.
I knew it, read it and dismissed it. I was wrong and they were right.

Bottom line....I have a new mother board...a new graphics card...new memory and have just now discovered.......I need a new reputable power supply...

It shames to admit it here......I only hope....that it could be of help.....

http://www.overclock.net/a/common-bs...r-overclocking

0x1E = increase vcore

1) I would first check your ram timings and voltages in your bios and make sure they are set at factory settings for the type of ram you are using. You could try the website of your RAM manufacturer to get that info if you don't have it already.

2) You mentioned you changed PSU. Did you do this before or after the BSOD started happening? Do you have a lot of peripherals drawing power? If your PSU is borderline to your power requirements, like maybe when your gaming and your GPU is drawing max power, it could cause a voltage spike and then you get the bsod 1E code. Simple test would be to disconnect some peripherals and see if you still have the problem.

3) You could try doing a mem test on your RAM for faulty ram. there's free software at the overlockers forum for that kind of thing.

4)Another way to save power and possibly make your system more stable, if you GPU came overclocked, get rivatuner and clock it down to stock settings. You can usually find those at the manufacture web site as well. If you still want to run overclock for gaming, simply save those settings to a different profile in rivatuner.

If you upload the dump file i'll take a look at it.

Unless you already did the following go to step 2.

1.right click "my computer" and click properties. Click "advanced properties", then "startup and recovery settings" tab. Un-hook "automatically restart" and under "write debug information" tab chose "small memory dump(256)).

2. when the next blue screen comes go to C:\Windows\Minidump and zip down all files you got there and send them to me.

you can PM me the file.

You can also try to disable all addons in explorer and restart each one and you might find the culprit :)
Also uninstall any toolbar.

When I build a new PC I always run Memtest86 over a full night to verify that the memory and CPU works as it is supposed to do (you download the ISO and burn a CD that you boot it from):

http://www.memtest86.com/

Or you can of course use the built-in memtest in Windows 7 from the boot menu but I like the stand alone memtest better as you boot it from a CD so you don't even need to install the OS first.

After that I run Prime95 a full night to see that it's stable and not overheating under load in the OS...

http://www.mersenne.org/freesoft/

Combine with Core Temp while running Prime95 to watch the temps:

http://www.alcpu.com/CoreTemp/

After that I overclock and tinker with voltages etc...

Yes, we used memtest at a PC retailer I worked at a couple of years ago, we also used PC-check which checks all the hardware in the computer including the RAM but I think you have to pay a license fee for PC-check.

I dont have time to answer you all this morning but here are some answers:

Windows tested memory and came back no errors.

PSU is brand new and 680 Watt.

The Ramm came with the board. I think its unlikely but not impossible they sent the wrong RAM.



Ok something just kept drawining me to the fact it said 2 cores... Even though everywhere else on the system it said 4 cores. So I pressed 4 on boot up... My PC died. :mad:

...And then came back - with 4 cores @4.2Ghz :twisted: I was walking around with 2 cores this whole time running everything fine except the odd BSOD. Why the F&^%! do I have to press a button on boot up to open the other cores?! What a S$%^ load of F$%^. If I press it again next time can I have 6 cores? :-P

Ok lets see what happens.

S!

I think you can set the core unlocker to be on in BIOS so no need to press on every boot.

Im gonna have to press it every boot?! :evil:

Sometimes core unlocking won't work because those cores that you unlocked aren't really meant to be unlocked because many times they are defective. I had an Athlon II x 3 core CPU a while ago and it could be unlocked it to a phenom with 4 cores and 6MB of l3 cache, it worked the first time I did it though it was a little unstable, then I switched back to 3 cores and after a while I wanted 4 cores so I tried to unlock it again but then the whole system just kept on rebooting so I turned the original 3 cores on and it worked flawlessly.

Dude, exactly what CPU do you have? Your MB might support core unlocking and your CPU might be unlockable but that doesn't mean it can be unlocked successfully, unlocking only works sometimes for some lucky people that get a CPU where the "extra" cores are functional and stable.

I am now pretty sure the CPU is the problem or rather, the unlocking of it which you shouldn't be doing.

First off, check your BIOS version on the top right corner of the Main menu page [see page 2-5 of your manual]. The 28-02-2012 version [ver 1002] has improvements to system stability and memory compatibility. The latest [1003] improves onboard LAN functions. If you don't have either of these versions then I suggest flashing your BIOS to 1003.
You need to access System Information on the same page. This will show what the machine sees with regard to your BIOS version, and CPU and RAM properties. [2-9]

Page 2-14 shows how to configure your internal graphics mode. You need to have GFX0-GPP-IGFX-PCI as your setting. Disabling drivers from within Windows doesn't have the same effect as this setting.

Page 2-22 has all the necessary info about updating your BIOS. Don't forget to have a thumb-drive ready. Read carefully.

There really shouldn't be an issue with Core-unlocking. If you have a six-core processor then the BIOS should recognise it and run it automatically. For example - I have a Phenom 2 x4 on an AM3 mobo. While the core-unlocking procedure is part of the pre-POST screen, I don't touch it. If I had an X3 then I might have tried unlocking the fourth core, otherwise it has no uses.

The system panel connector is explained on page 1-25.

Please remove the old specs in your sig :)

ok, Its saying four cores are still active. I dont understand why I must activate them?! They came with the board so I assume yes they should be compatable.

Im gonna see if this rules it all out.

As for the stuff in my sig - it ran just fine on that. Maybe Ill leave it so others have a guide. ;)

Hey Farber,

Did you update bios after new OS? New bios might like fresh os install afterwards.

A new bios could change fan profiles and memory settings.

Memory at correct speed and wattage in bios?

CPU fan at %100?(not turbo)

GPU fan profile ramped up? You wear a headset anyways : )

PSU come with drivers? (thats new to me)

CoD didnt install properly...did you try again before you manualy installed that stuff?

Internet explorer has a updated version since win7.

Good luck Farber!

Its been mentioned already, but I'd download Memtest and run that, if that shows errors you are on the right track, the symptoms you are experiencing are often down to bad memory (that can show fine in the BIOS) for sure all the other stuff is applicable too, but not necessarily the problem, give Memtest a go is my advice.

What MajorBoris said.

And reading through all this, what processor do you have?
In one post I read Phenom II x6?
If it is a quadcore right out of the box pressintg that core unlocker should not have been necessary and all four cores should have been detected.

And get yourself a case with proper connections for power and reset and so on, seriously, doesn't have to be anything expensive, my first case was $40.00. Just get rid of that HP thingamadingdong.

And you wrote the psu is new and 680 watts, it would be helpful to know the brand name, especially if you have enough amps on the 12 volt rail to properly support your video card.

I know all the things people wrote here are a lot to sift through, but if you spent all that money on new components it is very well worth it. However I would definitely start with a "normal" connection to the power button and after that cecking the specs of your psu, while making sure, as you certainly have, that all components are properly seated.

After that I would check the bios version and then check on Asus' website if your processor is in the supported list for your mobo and what bios version is the earliest that supports that processor. On the motherboard support cd you should find a utility called AsusUpdate, you can use that to update the bios easily under windows environment as well as verify your current bios version, easy peasy.

Good luck and let us know if you are faring better with your new build.

Ok just had the first BSOD in 3 days...

Damn! I had reseated the ram and "unlocked" the cores... Why they need unlocking is still a f&^*ing mystery to me.

Raggs, found out what my error code where. I'll follow his advice and see if that helps, but alsmost everyone is pointing to a bad stick of ramm... B$%^&teds! Why do they have to display them in the fecking MoBO? Feck!

:confused::-P:mad:

Bah, another BSOD.

Ill have to work out how to run this memtest then take the ramm back. They will probly want the whole board back then... Then Ill be back to reinstalling OS and wiping my HD again...

are you running Sandforce driven SSD's?

No wolf rider.

OK I took one stick of ramm out, PC booted ok. So I put the other stick in on its on and got loads of errors on start up...

So I took the ram back to the shop and they exchanged it. Came home, put the new ramm in with the "good" old one and it BSOD'd before it even booted.

Took it out, booted...

I think my OS might now be corrupt so I guess I will once again have to format the HD :mad:

Its working like a charm now. New ram and not one problem since!

Thanks to everyone - especially Raggz who decoded the error codes for me!

Cheers guys!

:grin:

Good to hear that the problem got fixed. Glad i could help :)
Running mem test doesn't always catch bad ram sticks. The best way is to try out the sticks one by one.

Yes that's good advice and glad the OP got it sorted.

Memtest is good, but the last time i tried it on an old P4 Northwood chip build it was seeing mem errors that were actually for a CPU cache memory, probably the latest versions of mem test can see past that though.

I thought it was his ram though.

I was looking at the parts I would need to put together a computer to run CLOD smooth, andi ma used to building computers for 30 years... (since the early 80's and an engineering degree) after time in the military...

the cost would be approximately $4,000 USD, including the controllers, software, etc...
I am sick and frkkin tired of computers that stumble when I fly online with a few people, even witht he best connection here in the good ol'e USA...

everything will have to be new,,, as al my old parts are obsolete,,, stil have core2duo, ddr2 ram, Saitek stick, etc...

no more crappy screens, missing shots from low fps...
and such...

of course the money isn't here so until then,, that's how much this hobby costs and a smooth screen while flying CLOD amounts too..


IMHO

meanwhile some patch is rumored to be in Beta while we just kill time..