Help the devs - upload your crash dump files!
 

I have removed the old instructions and added ones posted by Luthier in the beta patch thread.


Update regarding crash logs from Luthier


If you ever experience a crash, we want to see your crash dump!

There is a Cppcrash Folder under your main game install

[Program Files]\Steam\steamapps\common\il-2 sturmovik cliffs of dover

Which contains a .dmp file for each game crash. We’re very interested in those. Please forward them to ishevchenko (at) 1cpublishing.eu along with your system specs and the description of what you were doing at the time of the crash.

NOTE: we will be looking at all your crash dumps, but I may not necessarily be able to answer general questions or suggestions (while I do read them all)

devs should auto-send their crash dump to a specific server via internet, we are in 2011... :grin:

Good post, Phazon, with clear instructions. I haven't had the chance to fly with the new patch very much, so no computer crashes yet.

If this info is helpful to the devs in making this sim better, then this thread should be made as a "sticky" so everyone, including the devs, can access it easily.

Also I know we have a bug thread already which is filled with general bug reports, but perhaps this thread can be dedicated to just uploading crash dump files and related reports to make it easier for the devs to navigate. :)

Here...........

CPPcrshfriles.zip - 481.58 KB

Shld that topic not be secured that the uploaded files wld be accessible only by the devs ??!!!! :confused:

Well they aren't exactly plaintext logs of everything on your PC. Its compiled data that really only pertains to the game itself, only the developers can really make sense of it using their debugging tools.

Certainly not as revealing as a DxDiag.

Username is your forum name on 1C (don't know why that would be necessary anyway) not local PC name or anything like that I am sure.

+1000 yeah you'd think someone would thought of this. Crash / restart app - uploads crash dump to a repository in automated process so they can see trends.

It is 2011 but people sometimes have a thing for old school.

My crash logs.

Pato Salvaje´s file.

Tiger Moth issue here.

Some crashes and still bad stuttering with Sli enabled.
Files' dating is wrong, I have to set the clock...

---------------------------------------------------------
ASUS P6T X58 6DDR3 3xPCI-E CF SLI Glan SATA2 RAID
INTEL Core i7 930
PATRIOT DDR3 1600MHz 6GB(3x2Gb) Viper II 8-8-8
2xASUS ENGTX470 1280MB GDDR5 Dual SLI
SEAGATE Barracuda 1.5TB SATA2 32MB
LG BH10LS30 BlueRay DVD±RW Sata
MICROSOFT Windows 7 Home Prem 64bit
ACER GD245HQ 24" HD 1920x1080 3D 120Hz 2ms 80000:1
NVIDIA 3D VISION BUNDLE

Since the 1c attachments always timeout in uploaded mine to mediafire. Download here devs:
http://www.mediafire.com/download.php?3656y9e1j0pwf87

Winger

No crash logs for me.. have not crashed.. But this build is the first one where I can make video settings that require a restart and it starts up again properly..

This is from the first online evening. I already had it packed with WinRAR and uploaded, so here it is:

http://www.mediafire.com/?ckcoc0t2fh7y4yq

Luthier or any other developers feel free to chime in if you can't access the files off the forum and want them to be uploaded somewhere else or sent ot a specific email address. I know Luthier had a gmail account that he used to recieve server reports at one stage but I don't know if he currently checks it or not.

I got lots of small freezes and then the game crashed during multiplayer. I was in a dive, i could feel the force feedback in the joystick but the screen was black i think. I could also hear the sounds.

And mine

crash during flying online

how can i attach the file?

E8500 @4ghz
4gb ram
GTX 470
Windows 7 32bit

Offline , random crashes

Good idea with the crashdumps!
As a software developer I know these dumps sometimes help a lot and sometimes don't. Good luck with them. ;)

All my crashs occured while flying online.

As requested ...

Here is some Crashfiles from me.

Thanks guys, I hope you sneaky IL-2 developers out there are getting these. :)

seven ultimate edition 64bit
P5K-E
intel core 2 duo E6750 2.66Ghz
4096MB RAM
directX11
Nvidia geforce GTS 450
SoundMax integrated

You'll have to click on the Post Reply button, or the Go Advanced button if you are using quick reply. Just below the text box where you normally type your post there will be a "Manage Attachments" button that you can press that allows you to upload a file from your PC. :)

In the middle of the track terrain fly by there is a crash of the "launcher";
This is my system;
My PC; ;)
Win7 x64
Asus p6x58d
I7 975 3.75Ghz
System & game HDD 256Gb 10.000rpm.
12 Gb (6*2Gb) ddr3 1333Mhz memory
Geforce gtx580 1.5Gb
Trackir 5
Logitech G940.

Have fun!:rolleyes:

In the latest crash, I was in Part 2 of SP Dover campaign flying toward the inbound stukas. Just entered the channel and looked to my right to see another hurricane and froze. Hope this helps. Specs in my sig

My PC; ;)
Win7 x64.
Asus p6x58d.
I7 975 3.75Ghz.
System & game HDD 256Gb 10.000rpm.
12 Gb (6*2Gb) ddr3 1333Mhz memory.
Geforce gtx580 1.5Gb.
Trackir 5.
Logitech G940.

;)

Core2 Quad Q6600 @2,4
5gb RAM
W7 ultimate 32bits
Nvidia GTX460 (contrl. 275,33)

Here mine!

Killer clouds off the coast of france

Windows 7 Ultimate 64
M.B. Gigabyte P55-UD5
I5 750 2.66 @ 3.6
4Gb Ram
SB x-fi xtreme gamer
Nvidia 570 driver 270.61

Second lockup this week. About 1 hour running.

Total freeze.... 'not responding'.... Launcher failed.

EDIT:
Flying online as 56RAF_klem

ASUS Sabertooth mobo
i7 950 @ 4GHz
6Gb DDR3 RAM
EVGA GTX570 GPU
Crucial 128Gb SSD SATA III 6Gb/s, 355Mb/215Mb Read/Write
850W PSU
Coolermaster HAF912+ case
Windows 7 64 bit Home Premium
Samsung 22" 226BW @ 1680 x 1050
TrackIR4 with TrackIR5 software
X52 HOTAS
X45 miscellaneous controls

O/S: Windows 7 x64 windows score 7.6
MB: asus crosshair iv formula
Memory: 8G DDR 3 1600 Gskill
HD: Corsair force 3 SSD 120
CPU: Phenom II 965 Black 3.8Ghz
GPU: 2xSAPPHIRE HD 5870 Vapor-X OC Crossfired

I get a 5% crash after hitting "fly".

Specs from DXDiag

------------------
System Information
------------------
Time of this report: 4/27/2011, 08:31:32
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Precision M4400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A14
Processor: Intel® Core™2 Duo CPU T9550 @ 2.66GHz (2 CPUs)
Memory: 3572MB RAM
Page File: 681MB used, 4771MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA Quadro FX 770M
Manufacturer: NVIDIA
Chip type: Quadro FX 770M
DAC type: Integrated RAMDAC
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7626 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/27/2008 20:06:52, 6273920 bytes

Cockpit out in online ds. (dfficulty cockpit on).

lockup online

Windows 7 Ultimate 64
M.B. Gigabyte P55-UD5
I5 750 2.66 @ 3.6
4Gb Ram
SB x-fi xtreme gamer
Nvidia 570 driver 270.61

Most zip-files have 0 views. Are the developers even looking at them?

Online launcher error.

Windows 7 Ultimate 64
M.B. Gigabyte P55-UD5
I5 750 2.66 @ 3.6
4Gb Ram
SB x-fi xtreme gamer
Nvidia 570 driver 280.26

Game crashed right after starting a single player simple mission "Free Flight - England" in a Tiger Moth. Sound started to get choppy and then everything froze and game locked-up.

Tried the same mission with a Hurricane, no problems.

- CPU: Intel® Core i7 960, 3.20GHz 8MB
- Memory: Corsair 12GB (3KIT) DDR3 2000MHz
- GFX: Geforce GTX 580 1536MB GDDR5, (772Mhz)
- MB: Asrock X58 Extreme III ATX/X58/6xDDR3/

Five minutes ago I start a Tiger moth mission based on the mission starting in Engiland and ending in France with a Bleheim "cross countrie" I believe!;

I would like to help the developers of this great game with information on my bugs. But everytime COD crashes, I get hundreds (quickly up to thousands) of empty (0 Byte) crash report files in the cppcrash folder.

Alot of people aren't posting much detail regarding their crash that generated the log, which makes the crash log alot less useful and less likely to get looked at. They are only a small team afterall so they have to focus on what they work on.

We will know soon enough if our efforts have been helpful when we get the next patch and see if the crashes still exist or not. :)

Fliying online.
Fliying low Launcher.exe error and fliying high launcher error.
Map fields beta.

Windows 7 Ultimate 64
M.B. Gigabyte P55-UD5
I5 750 2.66 @ 3.6
4Gb Ram
SB x-fi xtreme gamer
Nvidia 570 driver 280.26

Hurricane off-line. 20-45 minutes of flight. CPU 48c-53c. GPU 53c-67c.

Win7 Pro 64bit, System Diagnostics Report/Passed
Display 8.17.12.7533 Audio RealTek onboard 6.00.0001.6433
Had previous versions of both drivers with same results.
Standard Speeds/ no O/C

mobo: Gigabyte GA-X58A-UD3R / CPU: Intel i7 960 3.20GHz/8MB
GPU: NVIDIA GeForce GTX 560 Ti - 2GB / RAM: 6 GB DDR3-2000
2x H-drives: SSD 400Read/200Write partitioned
One for OS , One for Apps.

27" 68.58cm screen 1920*1080 Saitek X52pro Stick/Throttle/Pedals

no betas , only steam updates. Getting a replacement (RMA ) v-card in a few days.

Hi there,

here you are:

http://sig.sysprofile.de/quicksys/sysp-150673.png

and good luck!

Flying a coop-mission (spawn-points) after 5-10 mins on air the game soemtimes crashes. (Black screen but I can hear the engine sound...)

I have to "ctrl-alt-sup" to close the sim and restart it.

Flying in a G50 over the Chanel nothing special and crash of steam....

CoD game crashed while online
 

During multiplayer play on Repka server.

CoD game crash while online again
 

This time on the ATAG server. Had been flying for approx 45 minutes when the game crash occurred during a dogfight.

I have edited the original post. I put Luthier's specific instructions for crash logs that he posted in the beta patch update thread. Instead of uploading them on the forum please send them to the email so they arrive directly to Ilya himself. :)

Crash on crash
 

Hehe when I crashed over france in freeflight with my messerschmith the game crashed aswell. Cant find any crash-dump file like explained though.

I had installed todays patch (5 october). The previous patch worked like charm with no crash.

XFX HD Radeon 6950 2 gb ram

6 gb RAM (1600 mhz)

i7960 3,6 ghz

win 7 64-bit pro

This new Patch as killed the game, any explosion locks game up, no crash dump files.

Thanks for posting this Phazon. Here is the email and attachment I emailed to Luthier:

Hi Ilya,


Please find attached my latest PC crash with the latest 15866 beta. I am currently using the recent Nvidia beta driver: 285.38 Both PC crashes occurred while flying the Quck Mission Free Flight. The first occurred when I impacted a building in my Spitfire IIa, the second when I baled out of my Hurricane Rotol -- the plane was still in the air and had not yet hit the ground.


These are my system specs:

i7 920 @ 2.67 MHZ, Win 7 64-bit, 12 Gig DDR3, Nvidia GTX 560 Ti x 2 SLI, Microsoft Sidewinder FFSB2 joystick, CH PRO Throttle, CH Quadrant, CH Pedals, Track IR 5


Please don't hesitate to contact me if you need any further information.


Best regards,


Dave "Snapper" Rilstone

Patch Beta 2 + Hotfix

Using no head tracking of any kind I ran into this issue :

The cockpit view intermittently goes to the seat and return back to the front.

Then had a crash and report, here is the crash report and conf.ini :

this should be it

http://www.mediafire.com/download.php?l1c9uz2rund0b4u

I was play testing after figuring there might be a conflict with Divx.

specs are

gtx 460 1 gig
win7 home edition 32 bit
4 gigs of ram
everything graphic wise set to medium.

My crash files from earlier today on the ATAG server.
i72600K/GTX580 (drivers 285.27)/8gigs/Win7 64bit.

http://www.mediafire.com/?rwn3pqqyj64shqq

Was flying on Atag Server yesterday, dont know why it crashed. Hope it helps.


Amd Phenom II 955 3,2mhz/ 4gb DDR3 1333 /Ati 4890 / Win 7 Home

ctd
 

2 times Appcrash just after take off on Repka #1 some min ago.
Game stops and closes after pressing ESC.

latest nvidia beta driver, configs in zip file

switched back to drv275 => no more CTD

Gen lockup.. hit esc and the game ctd

Crash dump from playing on ATAG server.

Win7 x64, 16 GB RAM, Nvidia 560 Ti 1 GB VRAM + 285.38 beta drivers

Game version 1.04.15866 beta patch + core fix patch, cache cleaned up before starting the game after patching

I do not have such a folder.

Today I got twice a crash to desktop while flying online. Just flying. No particular event I noticed.

Vista 64b
i7 920
6GB RAM
Nvidia 275GTX
Latest Beta (2)

Check your "My Documents" folder, it should have a folder called
***/1C SoftClub/IL-2 Cliffs of dover/cppcrash/ .

Think Luthier might have been a bit distracted when he wrote that and messed up the folder's location.

Ok, I found it there. It is obviously in a different folder than indicated in this thread.

http://www.file-upload.net/download-...crash.rar.html

EDIT: Dear Forum managers: please allow .rar files too

Crashes experienced while flying on-line and 75% were experienced when initiating an attack on another aircraft.

Gigabyte X58A-UD5 | Intel i7 930 @4GHz | Corsair H70 | ATI 5970 | 6GB Kingston DDR3 | Intel 160GB G2 | Win 7 Ultimate 64 Bit |

In game settings.

Resolution 1920x1080
Full Screen Pseudo
Model Detail - High
Building Detail - Very Low
Land Detail - High
Forest - High
Visual Effects - High
Texture Quality - High
Damage Decals - High
Building Amount - High
Land Shading - Medium
Grass - On
Shadows - On
Roads - On
AA - 2x
SSAO - Off
Vsync - Off

Crash experienced online when switching from red to blue.

Gigabyte X58A-UD5 | Intel i7 930 @4GHz | Corsair H70 | ATI 5970 | 6GB Kingston DDR3 | Intel 160GB G2 | Win 7 Ultimate 64 Bit |

In game settings.

Resolution 1920x1080
Full Screen Pseudo
Model Detail - High
Building Detail - Very Low
Land Detail - High
Forest - High
Visual Effects - High
Texture Quality - High
Damage Decals - High
Building Amount - High
Land Shading - Medium
Grass - On
Shadows - On
Roads - On
AA - 2x
SSAO - Off
Vsync - Off

Why my crash files are empty ?

Take a look at these chaps..

take crashed files...

Hello

I would love to help the developers to sort out Launcher exe failure that appears to be even worse since 1.04 Beta update. Being a 70 YO retired
glider pilot who now gets his kicks from the virtual world of flying, I would prefer making "crash landings" rather than "desk top landings". For those of us who don't possess the skills of the next Bill Gates, could you please give me (and I'm sure others) a dummies guide to sending dump files to the developers. Looking at my Steam files, I have a file called "dumps", in it I have 27 files starting: assert_launcher.exe..........1.dmp all in the 450-550kb range. Are these files what the developers want? I do want the developers to concentrate on this problem, as a few of my JS109 Squadron members are getting racked off and talking about going back to Wings of Prey, at least that game is stable.

Looking forward to your reply

Vonte JS109 aka Jester

*.dmp
 

3 crashes Today...

My error.
PC :
w7 64bit home
Motherboard : P6T
CPU I7 940 2,93GHz
RAM : 12 GB DDR3
GPU : Asus GTX 580 1,5gb, Drivers v. 275.33
Modo video ALT

cppcrash.rar
http://www.mediafire.com/download.php?5vde287aoz5epil

Saluten

Crash dump from playing on ATAG server.

Win7 x64, 16 GB RAM, Nvidia 560 Ti 1 GB VRAM + 285.38 beta drivers

Game version 1.04.15866 beta patch + core fix patch, cache cleaned up before starting the game after patching.

crash file
 

ATI5870 I3 2010. most recent beta

My CTD
 

Thank You!:-) 1
v1.4

flying.. crash
i7 920 3.6
5870
6gb ram
Win 7

online flying. nothing special happened but just frooze to death.

invisable buildings
 

I can not get buildings back there invisable. I have tried everything here is some CTD apps.

files to big for 1c forums.

http://www.mediafire.com/?f3hd3l0o3ya4j4t

Offline mission game crash.

BTW i got in some mission heavy stutters/freezes e.x over London even if my fps are good.

I got Q6660@3.2Ghz, 4 GB Ram, HD 6870, Win7 64 bit

Crash on ATAG and Repka server
config :
I7 2600 K
GTX 560 TI
8 Go
W7 64 bit
nvidia driver 285.38
res :1920x1200

a new series of crash

Crashes experienced while flying on-line just along the English coast.

Gigabyte X58A-UD5 | Intel i7 930 @4GHz | Corsair H70 | ATI 5970 | 6GB Kingston DDR3 | Intel 160GB G2 | Win 7 Ultimate 64 Bit |

In game settings.

Resolution 1920x1080
Full Screen Pseudo
Model Detail - High
Building Detail - Very Low
Land Detail - High
Forest - High
Visual Effects - High
Texture Quality - High
Damage Decals - High
Building Amount - High
Land Shading - Medium
Grass - On
Shadows - On
Roads - On
AA - 2x
SSAO - Off
Vsync - Off

Hi there,

I made a zip of my 2 dump files from today - latest update.

The moment I'm outside my cockpit, following a vehicle and I'm seeing
an explosion in the distance with yellow flames, the game crashes.

Last crash occured during online play and created 8 dump files with 0kb:

18_10_11__20_31_30_18344_872.dmp
18_10_11__20_31_30_18344_451.dmp
18_10_11__20_31_30_18344_498.dmp
18_10_11__20_31_30_18344_545.dmp
18_10_11__20_31_30_18344_591.dmp
18_10_11__20_31_30_18344_732.dmp
18_10_11__20_31_30_18344_763.dmp
18_10_11__20_31_30_18344_810.dmp

The launcher.exe used more than 3 GB Ram at this time and a squadmate had also a launcher.exe crash at the same time.

I'd say memory leak.

Hi-

I have regularly experienced crashes in game but find no Cppcrash folder in the main game install as specified in the OP. Would love to submit them if I could find them. Any thoughts?

look in you documents folder Speckled Jim... under 1c SoftClub the crash file is there.

i had a crash tonight...

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation

System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1503, 3/11/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"

Time Zone Canada Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.98 GB
Available Physical Memory 5.99 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 13.4 GB
Page File Space 7.98 GB
Page File C:\pagefile.sys

3.2 GB memory usage before launcher.exe failed.

http://forum.1cpublishing.eu/showthr...896#post346896

If the OP or a mod reads this, it might be worth editing the first post so anyone who wants to upload crashlogs can at least find them easily.

crashed with the most recent patch
 

ATI5870 10.8 driver

Getting game freezes. Had two last night on ATAG server. Can't be sure if I git them during the beta(version2).

Sometimes the crash file is empty but I'm attaching one from last night which created 4 files! plus two more from last night and one from the night before.

I did then re-run the .NET redist as someone suggested. No freezes after that but I was only on for one hour - will edit here if more crashes.

By the way I sometimes notice it freezes, or it seems to happen, when I change from FoV 90 to 30 or back (direct stick switch input) whilst pressing TS3 transmit key F12. Could be co-incidence.

Im getting Launcher.exe crashes.

My crash files
 

Always happens when online, have lots of memory

S!

Getting launcher.exe crashes online only. Mainly playing on ATAG server. But the files are 0kb..

If the files are empty, (0kb) enable logkeep in conf.ini file.

Quick mission, Allied column attack: crashes when I get on 109's 6 o'clock.

LINK (right click, save as)

Specs / drivers from the sig.

Here are some crash dump files from me post the new final patch. I Get regularily game freezes after like 30-45 min gameplay in multiplayer.

http://www.mediafire.com/download.php?3656y9e1j0pwf87

Hope this gets sorted soon.

Winger

Thought to be left untroubled by it, but well...

After 10-30 minutes of flight in multiplayer I often get a total freeze. Hope the crash dump will help to iron it out ;)

http://www.sowskins.com/crashdump/22...2_5668_187.dmp

System specs beyond sig. Thanks.

edit:
My experiences are that I only get launcher freezes on servers with full realism settings. On arcade servers I didn't get any servers so far. Can it be?

I have also experienced the online crash after 20-30 minutes twice (have only had time to fly online twice on the new patch so 100% there). I have mailed the dmp-files with a detailed description to Ilya - but I did notice one interesting thing before killing "launcher.exe" the last time... The 32-bit process took 3Gb of memory. That should be "against the wall" even if it's compiled to be large address aware. Feels like a memory leak to me as an old C++ programmer...

Anyone else that has noticed this?

By the way, I had 20 dmp-files from the same minute it crashed the last time.