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-   -   Game disappeared from STEAM game list! (http://forum.fulqrumpublishing.com/showthread.php?t=23232)

WTE_Matty 05-24-2011 06:28 AM

Game disappeared from STEAM game list!
 
Well the issue I've got now is quite bizarre. IL2 COD disappeared from my STEAM game list, can't find a track of it in STEAM at all. Double click on IL2 COD icon takes me to STEAM store. Re-activation doesn't work. Clearing ClientRegistry.blob doesn't work. Contacted STEAM - waiting for reply:-x
I've got retail DVD version - if it helps. Any idea - anyone?

MadTommy 05-24-2011 07:00 AM

Are the CloD files on still on your PC.

Assuming they are.. start steam and launch the game from the CloD launcher.exe direct.

WTE_Matty 05-24-2011 07:11 AM

I can run ClOD like that MTommy, but can't download any patches since STEAM lost track of my installation.

MadTommy 05-24-2011 07:14 AM

Werid.. have you tried reinstalling steam? (backup your game files 1st)

Apart from that you'll probably have to wait for a reply from Steam.

EDIT: have you tried to re add it to steam.. there is an option to add games..

WTE_Matty 05-24-2011 07:18 AM

I'll wait couple more days for STEAM to reply before reinstalling it.

Gamekeeper 05-24-2011 10:21 AM

Have you tried these options?

Also have you deactivated the Steam Cloud?

WTE_Matty 05-24-2011 10:28 AM

Quote:

Originally Posted by Gamekeeper (Post 288091)
Have you tried these options?

Also have you deactivated the Steam Cloud?

1.Yes.

2.No,because it's not in Games Library anymore. Is there any other way to do it?

Sauf 05-24-2011 10:33 AM

Steam/settings/downloads and cloud

WTE_Matty 05-24-2011 10:35 AM

Thanks Sauf. Done it - no change though :-(

WTE_Matty 05-26-2011 11:15 AM

Just to add more frustrating news - when COD started with launcher.exe both TRACK IR and joystick are not recognized in game anymore. Still no answer from STEAM support. Total crap... :-(

michelip 05-26-2011 12:07 PM

I've had similar: Steam Message "we've come up empty". No trace of COD.in Steam library. Steam have replied to my enquiry. I have to send them photos of the game box both inside & out as well as the leaflet with the rego. number before they'll help. All that when I'm supposed to be registered with them. No more STEAM-dependent sims for me!
Pete.

WTE_Matty 05-26-2011 12:12 PM

Did you get it resolved at the end Pete? How long did you have to wait for them to reply?

michelip 05-30-2011 06:43 AM

"We've come up empty"
 
No Matty - problem persists. I tried to send them photographic proof of ownership as requested but got no acknowledgement. Same message shows up every time. I've been frozen out for about 10 days now! I seem to have run out of options.
Pete

SsSsSsSsSnake 05-30-2011 07:16 AM

in my experience with Steam support they suck bigtime.

WTE_Matty 05-31-2011 02:11 AM

Emailed photo of my cd key + other numbers to them as well. It has been two weeks now. Have you tried to reinstall STEAM or ClOD?

WTE_Matty 06-05-2011 10:12 AM

Reinstalled Steam and tried to reinstall ClOD as well - unfortunately got Duplicate Product Code message so no go. Steam apparently needs more time to investigate further...tbc...

WTE_Matty 06-11-2011 05:43 AM

Finally - Clod is available again. Still wandering what has actually happened - STEAM support didn't offer any explanation. Glad it's all sorted now though.

Skoshi Tiger 06-11-2011 06:28 AM

What a drama! Glad it was eventually sorted out for you. Events like this can't be good for their reputation!

Cheers!


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