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-   -   Ubisoft for patch? (http://forum.fulqrumpublishing.com/showthread.php?t=25074)

Tree_UK 08-02-2011 07:41 AM

Ubisoft for patch?
 
I sent an email of complaint to 1C, my complaint was based on the lack of information and the fact that the game was sold only half finished. This is the reply, make of it what you will.


Hello,

I’m sorry for my late reply. I was advised that the correct company to turn to is Ubisoft as they are a publisher of this title. Please contact them for either a refund, or help with making the game work properly on your PC.

Thank you,
Kasia Orman

1C Publishing Tech Support

albx 08-02-2011 07:44 AM

Quote:

Originally Posted by Tree_UK (Post 318223)
I sent an email of complaint to 1C, my complaint was based on the lack of information and the fact that the game was sold only half finished. This is the reply, make of it what you will.


Hello,

I’m sorry for my late reply. I was advised that the correct company to turn to is Ubisoft as they are a publisher of this title. Please contact them for either a refund, or help with making the game work properly on your PC.

Thank you,
Kasia Orman

1C Publishing Tech Support

send an email to Ubi then... I'm curious what will be their answer

retrojet 08-02-2011 07:50 AM

That Kasia,

What a card :-D


I can't blame him, can you?

JG52Krupi 08-02-2011 08:05 AM

Come on tree get a bit of patience I am sure the patch will be coming soon.

jimbop 08-02-2011 08:19 AM

Yes, I don't think the next patch will be long now. Anyway, I bet ubi would just send you back to 1C for an answer!

skouras 08-02-2011 08:25 AM

Quote:

Originally Posted by JG52Krupi (Post 318230)
Come on tree get a bit of patience I am sure the patch will be coming soon.

agreed

klem 08-02-2011 08:30 AM

Quote:

Originally Posted by jimbop (Post 318238)
Yes, I don't think the next patch will be long now. Anyway, I bet ubi would just send you back to 1C for an answer!

I think you're right. Ubi do sales and refunds and can only refer bug/patch issues to 1C.

1C set this forum up to enable direct contact with its customers.

Allons! 08-02-2011 08:35 AM

Tree, u could ask Kasia for a photo of her in the mean time until we get new ones from the developers.. :grin:

scotchegg 08-02-2011 08:39 AM

For God's sake, pleeeeeeeeease get a refund and go and be at peace.

JG52Krupi 08-02-2011 08:41 AM

I do feel sorry for Luthier and his team, they released quick fixes and broke things in the progress result in more moaning... Now they spend more time on the patches and get even more moaning :lol: I never considered myself a patient person but compared to some of you guys well... Just read some of the posts here it would make an interesting study for a psychiatrist :D


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