Steam do not give refunds.

That be the truth! Also, if bought in disk form, because it has to be activated via steam (Can only be done once per disk) you can't sell it to a second hand games shop either.

What about the 'sales of goods act' here in the UK that apparently cannot be overriden by 'terms and conditions agreements'

That only counts for things one actually 'owns'. Most software isn't technically owned by the purchaser.... they merely pay money to use the software. It's like a licence and, hence, doesn't come under the "Sale of goods act" otherwise I'd be hassling people for a refund of the TV licence. lol

Even if one could argue that one 'owns' the disk (If you bought it in box form) and, therefore, are entitled to an exchange and/or refund due to the product being faulty.... that doesn't cut any mustard either as the disk itself is undamaged and the software on the disk is in the condition it was on release and, therefore, is not legally faulty. Rather like trying to return a "Florence and the Machine" CD in a music shop because she is awful.... sorry... just because it sounds awful, the music is "as intended" :D (That shocked me! First time I heard that band I nearly took my TV back to Currys. lol)

This explains it all!

Edit: May be slightly OT, you judge


http://i.imgur.com/FXp9P.jpg

The frog resembles luthier (figuratively speaking), holding the baby beta (which is a freak). The skeleton, well that's us :p

Captions anyone?

Skeleton:

"Awww cmoooon, let us try it now. It's a little messed up, but its still a betadpole :p"

Frog:

"Two weeks, or over my dead body!"

Even if it is deemed OT that is a mighty fine picture and no mistake! :D

But surely if the game is as 'broken' as claimed then Steam would have no grounds to deny a refund, it's got nothing to do with the physical condition of the disk, back it all up with all the 'crash logs' you collected over the time and you have proof it doesn't work, the music comparisson doesn't work because at every music retail point you have the chance to listen to a sample so much more opportunity to research your purchase.

some interesting points and advice in this forum thread...

http://forum.paradoxplaza.com/forum/...und-from-steam

Just reading Steams t's and C's and giving up at the first hurdle is not trying really.

Don't be so pedantic! Can't you see when a man is aching for an opportunity to take a swipe at hipster music? :D I suppose your point does answer the question "Why no demo?" though....

Your suggestions would be worth a go, probably, but I wouldn't expect much results... Steam are very possibly in league with the devil himself so their lawyers would run circles around most folks. :D

EDIT: "As with most downloadable software products, we do not offer refunds for purchases made through Steam - please review Section 4 of the Steam Subscriber Agreement for more information.
Steam Subscriber Agreement" Hmmm... that could offer hope to someone with a silver tongue, an eye for technicalities and a boxed edition. :D

Well Ok.....fair point, I so wanted to like Florence because it isn't rap or other crap Simon Cowell shoves in our ears but I just can't warm to it.

People seem to have endless energy for complaining on this forum so why do they chicken out just because Steam has T's and C's?

Yeah.. I wanted to like them after hearing how "creative" they are. :D "Chicken in a basket" Kate Bush. :D