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-   IL-2 Sturmovik: Cliffs of Dover (http://forum.fulqrumpublishing.com/forumdisplay.php?f=189)
-   -   For better for worse ? (http://forum.fulqrumpublishing.com/showthread.php?t=30658)

Wolf_Rider 03-22-2012 04:00 PM
Quote:
Originally Posted by Insuber (Post 401719)
I agree 100% with you. It looks that someone doesn't understand the ABC of business, or has a very low level of expectations from their suppliers.
Perhaps "someone" just doesn't understand "creative people"

If people really want to get angry at "the business", they really need to take it up with UBI.

Insuber 03-22-2012 04:01 PM
Quote:
Originally Posted by Wolf_Rider (Post 401718)
good... now abuse your telco and watch what happens
Abuse ... what and when????????? Call centers are harassed by angry customers, but telcos never quit the communication channels ... my mobile phone company is not an example of customer service, but they communicate with me via a forum, a 24/7 chat, a 24/7 hot line, mail updates on technical interventions, phone calls and now even via Twitter. And all this for 16.99 €/month ... everything unlimited, which means a 2-3 €/month of margin. So you choose the wrong example, mate.

Wolf_Rider 03-22-2012 04:03 PM
Quote:
Originally Posted by Insuber (Post 401724)
So you choose the wrong example, mate.
not the wrong example at all, sport

6S.Manu 03-22-2012 04:04 PM
Quote:
Originally Posted by David Hayward (Post 401708)
I have no idea what you are talking about.
Of course David, of course...

Insuber 03-22-2012 04:05 PM
Quote:
Originally Posted by Wolf_Rider (Post 401723)
Perhaps "someone" just doesn't understand "creative people"

If people really want to get angry at "the business", they really need to take it up with UBI.
Nope Sir. You have all wrong, sorry. UBI is the publisher, responsible basically for the distribution of the product done by MG/1C. We are now facing software issues, that is developer's stuff.

mxmadman 03-22-2012 04:05 PM
Quote:
Originally Posted by Wolf_Rider (Post 401723)
Perhaps "someone" just doesn't understand "creative people"

If people really want to get angry at "the business", they really need to take it up with UBI.
UBI is not producing the update, nor responsible for giving us updates. It does not matter if they're creative or not, and I can guarantee they're not all artists. Game companies have art departments, but its far from being the only department.

Regardless of these facts, they are a business. They are businessmen because of this. They are accountable. Citing bad people skills as an excuse just won't cut it.

David Hayward 03-22-2012 04:05 PM
Quote:
Originally Posted by ParaB (Post 401715)
I do not need a forum since I (and my employees) communicate with my customers directly via phone, fax, emails, letters or personal meetings.
In other words, your personal story is completely unrelated to this situation.

David Hayward 03-22-2012 04:07 PM
Quote:
Originally Posted by CaptainDoggles (Post 401711)
Nice insult, you're real mature.
Sorry if you see it as insulting, but that is exactly what you are looking for. They are working on an update. If you need more info than that, then you are looking for someone to hold you hand while you wait.

6S.Tamat 03-22-2012 04:08 PM
Quote:
Originally Posted by mxmadman (Post 401728)
.. Game companies have art departments, but its far from being the only department...
And the art department despite their "totally artistic work" follow strict timing and complaints...

David Hayward 03-22-2012 04:09 PM
Quote:
Originally Posted by Wolf_Rider (Post 401721)
Friday update: "Yes, we're working on the patch"

Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update" "we've discovered a bug, but, we're working on the patch

Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"
I think that means that they're working on a patch.


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