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-   -   G940 bugs sorted out??? (http://forum.fulqrumpublishing.com/showthread.php?t=18560)

ACE-OF-ACES 02-04-2011 04:43 PM

Quote:

Originally Posted by mazex (Post 220431)
I had exactly this error on my G940, the right throttle messed up R1 and R2 (mine was bought 1.5 years ago on the release day so version 1.000 I guess?).

Same here

Quote:

Originally Posted by mazex (Post 220431)
Just today I got my substitution unit from Logitech support and it does not have the problem at all. Their support where awesome actually. As a compensation for my problems I got a rebate of 50% to buy whatever I wanted from their web shop. Really boring that I had got the G27 wheel for Christmas as the rebate would have been great there as it's rather pricey ;) Instead I got myself a G510 to substitute my old G15 for half the price...

Impressive in that in the Logi forums we can not even get the Logi reps to admit there is a problem let alone replace the product.. Can you expand on who you called and or e-mail to get a replacement? In that I know a few folks, myself included, that would love to exchange it for a new one that they may have addressed the issues on.. But in light of the fact that they have made no mention of fixing any issues in newer versions I suspect you will see the problems return with usage

The few that I did see try in the forums got a very cold response from the Logi reps.. Such that my thoughts on it would be to wait until they do fix the problem, if ever, and simply order a new one and the day I receive it I will simply swap my old one for the new one and return it for a refund.. I know I know but in light of the treatment we got from the Logi reps in the Logi forums this was a last resort method to get justice

Artist 02-04-2011 05:51 PM

Quote:

Originally Posted by ACE-OF-ACES (Post 220438)
I am surprised to hear they used pots instead of encoders or hall sensors..

Price. Economy. Halls only for stick x and y (FFB :grin:)...

Quote:

Originally Posted by ACE-OF-ACES (Post 220438)
Leo does some filtering on the analog inputs so even if you had a 'spike' it would be filtered out..

He does? Didn't know. Didn't see - yet...

Quote:

Originally Posted by ACE-OF-ACES (Post 220438)
Why Logi can't do the same in their firmware is beyond me in that it is 'standard' practice to do so with most analog inputs to A2Ds..

Those spikes are way too big - and just imagine: We would not notice them until the cable really brakes - after warranty has expired...

Quote:

Originally Posted by ACE-OF-ACES (Post 220438)
Not sure what or why they would impliment in firmware a reversal when using pots.. makes no since really.. Thus I would leave that in the rumor column.. More likly is it is a typical pot spike that spikes in voltage in a direction oposite of what your currently at and thus apears to be a reversal of sort

Maybe... When I fix R1 and R2 I could test a high quality poti on the logitech controller... and report here :)

Quote:

Originally Posted by ACE-OF-ACES (Post 220438)
Yeah you cant go wrong with Leo's stuff.. everyone uses his stuff.. Ill have to look but I seem to recal him having a board that would convert the hall sensor outputs to analog inputs on his board.. if so I would dump all the Logi electronics and go full Leo!

Just went to his website: All but his main page report 404. Obviously he's reconstructing... IIRC *all* his board BU0836, A , and X support the A1302KUA-T Hall sensors directly. I've just ordered some. We'll see.

Artist

mazex 02-04-2011 06:06 PM

Quote:

Originally Posted by ACE-OF-ACES (Post 220442)
Same here


Impressive in that in the Logi forums we can not even get the Logi reps to admit there is a problem let alone replace the product.. Can you expand on who you called and or e-mail to get a replacement? In that I know a few folks, myself included, that would love to exchange it for a new one that they may have addressed the issues on.. But in light of the fact that they have made no mention of fixing any issues in newer versions I suspect you will see the problems return with usage

The few that I did see try in the forums got a very cold response from the Logi reps.. Such that my thoughts on it would be to wait until they do fix the problem, if ever, and simply order a new one and the day I receive it I will simply swap my old one for the new one and return it for a refund.. I know I know but in light of the treatment we got from the Logi reps in the Logi forums this was a last resort method to get justice

As laws differ a lot between countries regarding warranty responsibility etc I guess that the US response may differ from Sweden where I got my response through the normal mail support at first via the Logitech Sweden support site? In Sweden we have two years of warranty for the G940, but In the US I think it's only one year? A lot of these issues may be caused by local laws I guess?

Normally US customer rights are considered "overpowered" over here so I'm surprised that you get treated worse over there in an issue like this ;) From what I heard Cessna had to stop making single engine aircraft due to US lawsuits whenever some stupid pilot crasched for forgetting to remove rudder locks etc ;)

Maybe Logitech USA knows that one precedential case may give them a storm of replacements? :)

EDIT: And to not cause any false hopes I was first offered 35% discount at the Logitech Shopping site but as the G510 had a rather high price there compared to web shops I managed to get through the 50% discount (which was valid for any product though).

EDIT2: I have previously been in contact with Logitech support for my Harmony remote and they where awesome that time too, they went way beyond what anyone could demand... During a week they uploaded different configurations to get the remote to work with an "unsupported" input on my TV which was really SONY:s fault. The last time the support rep called I asked her what the noise in the background was and she answered that she was on her way home from work on the subway (above ground in the suburbs) and wanted to hear all worked out for me... Wow...

meplay 02-04-2011 06:24 PM

where do i get hold of 1 of these BU0836X card's?

meplay 02-04-2011 06:29 PM

ah thats why i cant find it:

http://www.mycockpit.org/forums/show...0836X?p=115853

ghodan 02-04-2011 09:14 PM

Quote:

Originally Posted by meplay (Post 220502)
where do i get hold of 1 of these BU0836X card's?

Normally here, but on the sub-pages your get 404 error this moment.
Try tomorow.
http://www.lbodnar.dsl.pipex.com/

ACE-OF-ACES 02-04-2011 10:07 PM

Quote:

Originally Posted by Artist (Post 220481)
IIRC *all* his board BU0836, A , and X support the A1302KUA-T Hall sensors directly. I've just ordered some. We'll see.

I thought I read something on it too.. but.. I seem to recall HALL sensors putting out a pulse like an encoder.. Thus you need something to read/count/monitor the pulses.. Where as BU0836 boards only have analog inputs.. I had a few email exchanges with Leo and actually got the data sheet on the PIC controller he uses on his boards.. I can not remember if Leo added the filtering or if it was a standard feature on the PIC controller he uses.. I got all my notes on it at work and I am at home today so if needed I could look it up on Monday

Saw that his site was down..

http://www.leobodnar.com/

Hope he didn't go out of business!! In that we had planes on building about 25 more of the force sensing sticks

EDIT I looked up that A1302KUA-T.. it is a IC package that has an analog out so yeah that would work as an input to the BU0836.. But I think you will still need to read/count/monitor the pulses? Do you know if this is that the HALL sensor used in the G940?

Chivas 02-04-2011 10:24 PM

I actually thought that I had finally found a joystick to replace my MSFF2, after the new drivers, and firmware fixed the reversal bug. After flying with the G940 for a month or so I got tired of trying to fine tune the centering tension and forcefeedback, and reinstalled my MSFF2 joystick, Cougar Throttle, and Saitek Pro Rudders. I was immediately surprised how much smoother and more accurate my old system is than the G940. The G940 electrical gears are really course, and the software to control the center tension and forcefeedback are also alittle flaky.

I'd try the new hydraulic joystick that is being developed now, but it looks like crap.

F19_Klunk 02-04-2011 10:47 PM

thanx guys for all your input. Even though I would love this set, it seems to me that there is a risk I have to wrestle with the gear, or with Log support... considering the cost, I think I'll pass...

Actually I have no clue where to go to now.. The Hog and the X65 is way too expensive as I won't get any peds.... hmm I have to think hard about it.

Codex 02-04-2011 11:18 PM

I've had my G940 since release and don't have any spike issues. Been yanking and banking about 4 nights a week and still no problems.


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