I actually purchased a new psu to go with it. The manual in the box recommended a 600 watt minimum, so I purchased a thermaltake 750watt with the card and actually purchases another cooling fan as well to put in my tower.

I now have 2 80 mm cooling fans inside my case (front and back)and 1 120mm on the side. So it never overheated as I also had percision monitoring the temps and mem usage....temp never went higher than 60 degrees celcius, mem usage went to 92% max.

Will find out soon enough I guess, the tech figured it is a driver issue but I disagree, even though it worked (only with a dvi connection not hdmi) with good performance its problems only got worse and more baffling.

The device manager recognizes the card but has that warning icon, within properties it says error code 43. Accessing control panel it then says there is no plug and play device connected and I wont be able to use the card until the issue is resolved.

Whiski

I appreciate all your help gents. S!

I hope they also try this card on another w7 system.

Keep us posted.

Update:

The card failed, cause is figured to be voltage.

Further tests showed that the power supply was not the cause as it passed several tests in my system as well as others.

They took both the card (gtx570) and the psu (thermaltake 750watt) out of my pc and tested both on 3 different systems. They also installed my older card (gts250) on those systems as well and that card worked fine.

Final result is the card failed due to a power surge. Source is indetermined. I don't OC my card or processor, I have no knowledge of how to do this, nor do I have any interest in doing so...I see no need if its a good high end card to begin with.

The burnt card baffles me as I am plugged into a surge protector, not a cheap one as I paid like 120 buks for it (brand name escapes me atm). The psu is fine, passed all the tests they through at it.

Bad card is my guess. The gtx570 has a fine tolerance for voltag (as I have read) ..maximum 1.1volts on the rail if i am not mistaken...from some of the reading I have done some of these cards fail without even reaching that voltage.

I had them RMA the card. Here, I guess I am lucky as its only showing 2 of these cards available in Canada. I receive this card tomorrow afternoon.

I do hope that I get a good card this time.

I think that thing went taco when they were benching it.
Shit happens. Makes me wonder how Gigabyte interprets QC.

Good luck with new one.

Btw: I still don't understand why did they turned over the PC although it failed right in front of them.
They should have asked you to wait, offer you a cup of coffee and run the test a second time.

I asked the same question. They figured after windows closed the benchmark 3d 11 program it was a windows error and not a card error...they never checked the logs to see what happened...neither did I once I returned home...my bad there. I also should have made them test it again....failure on my part as well as theirs I guess.

Chalked up to experience for future reference.

Thanks for the help gents....see you in the skies over Dover tonight ...I hope.

Whiskey

Update:

I was given an EVGA GTX570 1.5G replacement through the retailer I had purchased the card from initially. The last EVGA available in Canada at this time (not including Ebay, NCIX, etc.)

So far, I am very pleased with its performance. Above all, the HDMI works and in game clarity is just eye watering. I ran the Black Death track (all settings on high, grass, shadows and roads checked, SSAO on, Vert Sync off in game, AA off in game....Nvidia control panel controls my VS and AA) and achieved a low of 34FPS, a max of 60FPS....very nice to finally see this game in its full settings.....just beautiful.

Whiskey