neter
07-27-2009, 03:47 AM
I recently purchased a digital download version of KB from Atari and am unable to get the game to install on my PC. I'm running Windows Vista 64-bit and the the demo works just fine with no problems, so I am unsure why the program stops working during installation. The exact error I get is the following:
"SecuROM Matroschka Loader has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: kb.exe
Application Version: 1.0.0.8
Application Timestamp: 46b99d7e
Fault Module Name: kb.exe
Fault Module Version: 1.0.0.8
Fault Module Timestamp: 46b99d7e
Exception Code: c0000005
Exception Offset: 00004cda
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 5a69
Additional Information 2: 84738b5dc4fd8464df17c06b8f6e85cc
Additional Information 3: c62d
Additional Information 4: f0525cde3636c5dbc34ac16f0ae3918a"
I really have no idea what all that means other than the fact the program has crashed and stopped working. My internet sercurity software along with just about everything else I can turn off doesn't seem to prevent it from freezing. I haven't contacted tech support yet, but figured I'd try this forum first. Regardless, if anyone has an idea as to how to fix this problem I'd greatly appreciate it. Thanks!
"SecuROM Matroschka Loader has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: kb.exe
Application Version: 1.0.0.8
Application Timestamp: 46b99d7e
Fault Module Name: kb.exe
Fault Module Version: 1.0.0.8
Fault Module Timestamp: 46b99d7e
Exception Code: c0000005
Exception Offset: 00004cda
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 5a69
Additional Information 2: 84738b5dc4fd8464df17c06b8f6e85cc
Additional Information 3: c62d
Additional Information 4: f0525cde3636c5dbc34ac16f0ae3918a"
I really have no idea what all that means other than the fact the program has crashed and stopped working. My internet sercurity software along with just about everything else I can turn off doesn't seem to prevent it from freezing. I haven't contacted tech support yet, but figured I'd try this forum first. Regardless, if anyone has an idea as to how to fix this problem I'd greatly appreciate it. Thanks!