No Serial # with New Purchase?

[ahedgpe]

So I purchased Men of War: AS GOTY Edition yesterday on bestbuy.com as a digital download. I installed it fine with the info provided by the bestbuy site but did not receive a serial to input. I contacted BB and they reordered the game for me for free thinking the new order would generate a serial but it did not. I was then told to contact 1C to get a serial since best buy gets their serials from the maker of the game. Does this sound right?

[djsatane]

Something fishy going on but yes contact 1c through whatever means u can find.

[ahedgpe]

Something fishy going on but yes contact 1c through whatever means u can find.

Yup, I sent them an email with my purchase receipt showing the order and then the reorder that was done by best buy. I can say I have never had an experience like this before, but I see on the best buy forums that other people have had issues similar to this with other games.

[ahedgpe]

Well, Support is contacting best buy to find out why the purchases dont have serial numbers with them. Wouldn't suggest purchasing download version from there! Would really love to play...