PDA

View Full Version : Crashes on startup


gilith
12-01-2011, 06:40 PM
I couldn't find tech support forum so I'm posting it here.
100 % crash on startup

Access violation at address 0058322A in module 'engine.exe'. Read of address 00000018

I've changed the settings to low, but it doesn't help.
dxdiag.txt attached (with some codec info removed as the file was too large)

I've also noticed that I can only choose Russian language in configurator. I bought the game on Steam and I expect it to be English version. Steam's store page claims that both English and Russian languages are supported. I can't actually start the game, so I hope it's just a bug in config application.

mitra
12-01-2011, 07:03 PM
YOur nvidia drivers are a little old, do you tried to update them?

gilith
12-01-2011, 07:10 PM
I've run update.exe, and now it works fine; strange- it didn't seem to be downloading any patches, and Steam version should be up to date, right?

Anyway- it works now at max settings, without updating drivers :)
If you need any more info to find that issue, I'll be glad to help

mitra
12-01-2011, 07:15 PM
THe update exe download something? Is strange because steam must download the already updated version. FOr the config, my is in english, try to switch on another steam server and do a integrity verification of cache.

gilith
12-01-2011, 07:55 PM
The game itself is in English, so is the config application; but in config application, 'Interface' tab, I can only select Russian language

mitra
12-01-2011, 08:53 PM
In property of game in the steam library, what language is set?

gilith
12-01-2011, 10:09 PM
English

mitra
12-02-2011, 03:16 PM
Is strange can be the server where you download the game has some incomplete file; the first time you can try to download again the game from another steam server

Sneaksie
12-02-2011, 03:34 PM
The game itself is in English, so is the config application; but in config application, 'Interface' tab, I can only select Russian language

This is normal, your game is in English if you selected English in game properties on Steam.